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Splash/ Lock Screen
Hi all.
I posted here some years ago with a very similar issue; the responses I received never really seemed to get at the root of the issue, and now, the issue is almost the same with a slight variation.
OK, here goes:
Some refer to it as the "splash" screen, or also, the "Lock Screen"; you know, when you first boot up the computer and it arrives at the screen where, if you want to login with your password (or PIN), you tap a key and whatever picture you have for your splash/ lock screen "fades" to a soft blur, and then the field appears for you to enter your password/ PIN.
Well, with no real rhyme or reason, something happens every once-in-a-while. There's no pattern to this: Sometimes many, many months can go by before it happens again, or, a couple of weeks; I'll do my best to describe it:
When I boot up my computer and it arrives at the splash/ lock screen, what I usually do to get to the login screen is to tap my Space bar on the keyboard (sometimes the Enter key....it really doesn't matter), and then my splash/ lock screen picture fades to a blur and then I type in my PIN, but what sometimes happens is, I tap a key at the splash/ lock screen, the picture fades to a soft blur and.......the field for the password/ PIN does not appear, the picture just stays there as a soft blur.
My system, overall, has not seized or frozen up; if I move my mouse the cursor moves on-screen. Over at the right-hand side of the screen I can see the icons for Network, Ease Of Access, and the Power Button icon. So when I'm stuck at this soft blur of the Lock Screen, I usually click on the Power Button icon, and then from Sleep/ Shut Down/ Restart, I choose Restart, and then when it reboots and comes back to the splash/ lock screen, I can then get to the passwords/ PIN field and login to my desktop.
So: Any ideas as to why this happens?
As I mentioned, there's no pattern to this; sometimes many, many months can go by before this happens again.
I've done some general searches on the 'Net on this, and yes, some people have come across a similar issue, but from some descriptions I've found, their system totally seizes up and freezes: no response from keyboard or mouse so a hard shutdown is required. At least I can use my mouse on the Power Button and do a Restart.
From my searching, some suggestions are to look for a virus or malware; I've done scans, looked in Task Manager, looked at the Processes running, and also looked on the Startup tab: nothing suspicious.
Any input for me? Suggestions or ideas?
Pez
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