Explorer "Close all windows" completely stopped working


  1. Posts : 85
    64-bit Windows 10 Pro 1909
       #1

    Solved Explorer "Close all windows" completely stopped working


    All of a sudden, when I have multiple File Explorer windows open, right clicking the "Close All Windows" button does nothing at all. This started about two weeks ago. I've run SFC full and it found no errors to speak of (I replaced a lock screen image that I hated, so the hash didn't match).

    I've also run Kasperski AV full and without exclusions, nothing non-trivial. I ran Kasperski's vulnerability scan, but the only thing it found was an out of date Firefox (which I fixed).

    Does anyone have any suggestions as to how to proceed, please? Thanks!

    Windows version: 64-bit Pro 1909
    Last edited by Thenin; 17 May 2021 at 18:19. Reason: Solved
      My Computers

  2. Paul Black's Avatar
    Posts : 14,295
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @Thenin,

    I know you have already run SFC, but please perform the following . . .

     SFC and RestoreHealth

    [1] Press the Win + X keys together > Command Prompt (Admin).
    [2] Highlight ALL the commands below.

    IMPORTANT:

    • It is recommended when running SFC that Fast Startup is turned OFF [ Turn it back ON when finished ] => How to Turn On or Off Fast Startup in Windows 10

    • If SFC finds any ERRORS that it can NOT repair, run SFC again upto 3 more times, Restarting after each to allow any pending actions to be implemented.

    • DISM will initially try and Repair ANY Corrupted or Missing files using the Component Store.
      If this is NOT possible, DISM will use Windows Update. Therefore, Internet access is required.
      If you are NOT connected to the Internet, you will receive a Error: 0x800f081f.

    [3] Press the Ctrl + C keys together.
    [4] Right-click inside the Administrator: Command Prompt Window > Paste.
    [5] Press Enter.

    Code:
    
    sfc /scannow
    Dism /Online /Cleanup-Image /RestoreHealth
    sfc /scannow
    

    • When the above has finished processing . . .

    [6] Right-click on the title bar of the Administrator: Command Prompt Window > Edit > Select All.
    [7] Right-click on the title bar of the Administrator: Command Prompt Window again > Edit > Copy.

    • Paste the results into your post using the [CODE] tags . . .

    [8] In your post, click the Hashtag icon #.
    [9] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

    • In your post it will look like this . . .

    Code:
    
    <<< Results here >>>
    

     SFC Error Report

    However, if there are STILL SFC ERRORS . . .

    [1] Press the Win + X keys together > Command Prompt (Admin).
    [2] Highlight the command below.

    NOTE:

    If you have a Relocated Desktop, then change the %UserProfile% part of the Command below to the actual path of the Relocated Desktop folder.

    [3] Press the Ctrl + C keys together.
    [4] Right-click inside the Administrator: Command Prompt Window > Paste.
    [5] Press Enter.

    Code:
    
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > "%UserProfile%\Desktop\SFC_Details.log"
    

    • This will create a SFC_Details.log file on the Desktop.

    EITHER:

    Copy & Paste the results into your post using the [CODE] tags . . .

    [1] Open the SFC_Details.log file in Notepad.
    [2] Press the Ctrl + A keys together.
    [3] Press the Ctrl + C keys together.
    [4] In your post, click the Hashtag icon #.
    [5] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

    • In your post it will look like this . . .

    Code:
    
    <<< Results Here >>>
    

    OR:

    UPLOAD the file => How to Upload and Post Screenshots and Files at Ten Forums.



    I hope this helps.
      My Computer

  3. dalchina's Avatar
    Posts : 32,634
    Win 10 Pro (1903) (2nd PC is 21H1)
       #3

    right clicking the "Close All Windows" button does nothing at all
    - just wondering- what were you expecting this to do?

    I assume you're referring to the one below the jump list.
      My Computers


  4. Posts : 360
    Windows 10 20H2 (19042.685)
       #4

    I think he's talking about minimizing all open windows. According to Google, this can be achieved by pressing "Windows Key + M". However, I can't reproduce it, it's possible that I have disabled the keyboard shortcuts somehow. Perhaps, that's the problem that he's dealing with.
      My Computer

  5. dalchina's Avatar
    Posts : 32,634
    Win 10 Pro (1903) (2nd PC is 21H1)
       #5

    Well, the post says 'button':

    Explorer &quot;Close all windows&quot; completely stopped working-1.png
      My Computers


  6. Posts : 360
    Windows 10 20H2 (19042.685)
       #6

    I don't have that button - I typically don't combine taskbar buttons together in which case that button does not appear. Why should right-clicking (as the OP describes) on it do anything? I would expect right-click on the taskbar item to see that button and then left-click on the button.
      My Computer


  7. dalchina's Avatar
    Posts : 32,634
    Win 10 Pro (1903) (2nd PC is 21H1)
       #7

    a. open multiiple windows of the same type.
    Win key + e - repeat 3 times say.
    Rt click on the f.explorer icon on the taskbar to display the jump list.
    That's what I've shown.
    Why should right-clicking (as the OP describes) on it do anything?
    See my post #3.

    At present further clarification from Thenin - indeed any sort of response- is needed. No point going further with this with fruitless speculation.
      My Computers


  8. Posts : 85
    64-bit Windows 10 Pro 1909
    Thread Starter
       #8

    Reply to Paul Black's Post # 2 (thanks, Paul!) I apologize for the delay, but my health is poor.

    Code:
    Microsoft Windows [Version 10.0.18363.592](c) 2019 Microsoft Corporation. All rights reserved.C:\Users\mjb>sfc /scannowBeginning system scan.  This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection found corrupt files and successfully repaired them.For online repairs, details are included in the CBS log file located atwindir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offlinerepairs, details are included in the log file provided by the /OFFLOGFILE flag.C:\Users\mjb>Dism /Online /Cleanup-Image /RestoreHealthDeployment Image Servicing and Management toolVersion: 10.0.18362.1Image Version: 10.0.18363.592[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\Users\mjb>sfc /scannowBeginning system scan.  This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\Users\mjb>
    And for the record, I am talking about the taskbar context menu "Close All Windows" that only becomes active/visible when there are at least "n" file explorer windows open. In my situation, that does indeed show up, but when I click it, nothing happens.

    Thanks!

    - - - Updated - - -

    dalchina said:
    Well, the post says 'button':

    Explorer &quot;Close all windows&quot; completely stopped working-1.png
    Yes, dalchina, that is exactly what I'm talking about. Thanks!
      My Computers

  9. dalchina's Avatar
    Posts : 32,634
    Win 10 Pro (1903) (2nd PC is 21H1)
       #9

    Thanks. And just for absolute clarification, can you confirm you're left clicking it please?

    Try creating a new user for test purposes. Log in as that user, and advise if it behaves differently.
    (This differentiates user profile-specific issues from more general ones).

    What happens when you left click the close button on the thumbnail preview?
    Explorer &quot;Close all windows&quot; completely stopped working-1.png
      My Computers


  10. Posts : 85
    64-bit Windows 10 Pro 1909
    Thread Starter
       #10

    SOLVED. I had been running a little util named "7+ Taskbar Tweaker", primarily for its feature to move taskbar icons closer together to leave more room for additional icons. One of the first things I did when I started troubleshooting was to terminate it, but I must have made an error in killing this tool because the Close All Windows problem still occurred.

    Also, it was set in my startup manager to run every boot, but I didn't think it was an issue since I mistakenly believed I had already tested the issue without it. But when I booted up a different startup config that didn't include the taskbar tweaker, the Close All Windows once again worked correctly.

    I deeply apologize for consuming so much time from all you gifted and extremely helpful responders! But please accept my thanks...
      My Computers


 

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