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#1
Win 10 not restarting when restart iselected, does a shut down instead
I can initiate a shut down and then manually restart my PC/Windows in the usual way.
I can log off and on again.
And I even seem to be able to launch a restart from the log-in screen if I've logged out.
But within Windows START-POWER-RESTART fails and my PC goes into a normal close down without restart.
I need to emphasise, (because all the searches I've made to find a solution to this problem turn out to be about Windows hanging or freezing on restart), that it does none of those things. Instead, Windows decides that it can't restart and initiates a normal shut down as an alternative.
According to the log files
"The attempt by user MAIN\my username to restart/shutdown computer MAIN failed"
But it does shut down fine, just doesn't Restart itself. And there's absolutely nothing else in the log file to help.
Shut down just carries on as it should when that has been selected.
I've tried several times, logging-in clearing the log file and going straight to restart without launching any programmes. And then after shutdown and manually restarting going straight ot the system log-file so that I could see everything that had happened in the sequence.
All that happens is that the restart initialises, then the message above appears, then a normal shutdown starts instead of a restart.
It's not a crash, it appears to be an ordered, normal shut down. Windows displays the shutting down message instead of the restarting message. It shuts down the computer normally. And it comes back up when I turn the computer back on again
I'd appreciate either a solution or some pointer as to where I should look for an issue that could cause Windows Restart to fail, but does not prevent or have any effect on normal shutdown or booting.