My laptop battery drains when completely shutdown

Thank you all for your replies. Laptop is 1 year old. Very seldom used, as in maybe once every few weeks. That's why I wake up with a completely discharged battery when I don't use it for about 2 weeks.

Laptop is a MSI GL65 9SD. The battery is built in and it would take a lot of effort it seems to unplug (as in 12+ screws and prying out the case open with a sharp knife). Battery is good and solid if I would use the laptop daily, meaning when it's discharging it will last me a few hours when doing light browsing.

IMO this has to do with Windows 10. Unfortunately the laptop is too new and it has no drivers for anything other than Windows 10 so I don't have the chance to install Win 7 and see how it works with that.

It still has the factory Win 10 installation. I was going to format it and re-install everything since I'm having a few other issues with it, including svchost.exe (Network Service -p) keep downloading and killing my bandwith allotment and Civ 6 not loading, but no time

MisterEd said:

Open Command prompt with Admin privileges. Run this to get a battery report:

Code:

powercfg /batteryreport /output "C:\battery_report.html

How to generate a Battery Report in Windows 10
How to generate a Battery Report in Windows 10 | Windows Central

Installed batteries
Information about each currently installed battery
BATTERY 1
NAME BIF0_9
MANUFACTURER MSI
SERIAL NUMBER -
CHEMISTRY LION
DESIGN CAPACITY 53,236 mWh
FULL CHARGE CAPACITY 49,435 mWh
CYCLE COUNT -


Battery capacity history
Charge capacity history of the system's batteries
PERIOD FULL CHARGE CAPACITY DESIGN CAPACITY
2020-02-09 - 2020-02-20 50,369 mWh 53,236 mWh
2020-02-20 - 2020-02-29 50,369 mWh 53,236 mWh
2020-02-29 - 2020-03-29 50,391 mWh 53,236 mWh
2020-03-29 - 2020-04-19 51,390 mWh 53,236 mWh
2020-04-19 - 2020-05-20 - -
2021-03-03 - 2021-03-10 51,487 mWh 53,236 mWh
2021-03-10 - 2021-03-17 51,487 mWh 53,236 mWh
2021-03-17 - 2021-03-24 49,732 mWh 53,236 mWh
2021-03-24 - 2021-03-31 49,320 mWh 53,236 mWh
2021-03-31 - 2021-04-07 47,773 mWh 53,236 mWh
2021-04-07 - 2021-04-14 49,779 mWh 53,236 mWh
2021-04-14 - 2021-04-21 49,869 mWh 53,236 mWh
2021-04-21 - 2021-04-28 49,404 mWh 53,236 mWh
2021-04-29 48,968 mWh 53,236 mWh
2021-04-30 48,968 mWh 53,236 mWh
2021-05-01 48,968 mWh 53,236 mWh
2021-05-02 48,968 mWh 53,236 mWh
2021-05-03 49,067 mWh 53,236 mWh
2021-05-04 49,370 mWh 53,236 mWh
2021-05-05 49,370 mWh 53,236 mWh
2021-05-06 49,393 mWh 53,236 mWh
2021-05-07 49,476 mWh 53,236 mWh
2021-05-08 49,456 mWh 53,236 mWh
2021-05-09 49,456 mWh 53,236 mWh

I use MSI Dragon Center and set my battery to charge below 50% and stop at 60%. So my battery will reach 0 and be dead if I try to turn on the laptop after about 2 weeks, so my option is to first plug it in to get it going. If I would charge it to 100%, I might get close to 4 weeks.

Something seems to be draining the battery at about 2-3% per day when it's completely turned off. And I do believe it's turned off.

If there is anything else I can check besides hibernation - which I turned off, which in turn made the fast startup option disappear completely that many online guides say to un-check, please let me know.

W10 Tweaker said:

You're most welcome.



I would suggest you explore using something other than a knife for disassembling the case. I likely have a similar style of case on my MSI GP-72 laptop.

I've been using a thin plastic scraper or credit card with great success. The process is very tedious but horribly simple. GO SLOWLY!

I'll see if I can find the directions I wrote for another user but searching YouTube will produce many suitable results. If I didn't mention it enough, go slowly.







Those results show your battery condition to be at more than 92% of design. I'd investigate more deeply into your shutdown state. I have an old Dell with an aftermarket battery that survives months with no use. The battery decay was 20% at most.


Open a Command Prompt, type or copy & paste the following and post results;

Code:

powercfg /availablesleepstates

I'm a bit fanatical about battery maintenance. Li batteries that are placed in storage for extended periods are best kept between 40 & 60%. If you're planning to use this battery every 4 weeks, I'd suggest using a different charging routine.

I always try to maintain laptop batteries between ~43% & 90%. I've had great success with this process on my daily driver (MSI) and on my old Dell that might sit for 4 months.

Apologies for the late reply.

This is what powercfg shows

Code:

C:\Windows\system32>powercfg /availablesleepstates
The following sleep states are available on this system:
    Standby (S3)

The following sleep states are not available on this system:
    Standby (S1)
        The system firmware does not support this standby state.

    Standby (S2)
        The system firmware does not support this standby state.

    Hibernate
        Hibernation has not been enabled.

    Standby (S0 Low Power Idle)
        The system firmware does not support this standby state.

    Hybrid Sleep
        Hibernation is not available.

    Fast Startup
        Hibernation is not available.

I'm not familiar with it, but "Standby (S3)" doesn't sound good. It seems my windows 10 laptop is still standing by instead of completely shutting down? Google says "Save to RAM", so if the RAM keeps getting power, that would explain the battery drain.

How can I make windows to completely shut down like all my Windows 7 laptops I had before?

messerschmitt said:

Apologies for the late reply.

This is what powercfg shows

Code:

C:\Windows\system32>powercfg /availablesleepstates
The following sleep states are available on this system:
    Standby (S3)

The following sleep states are not available on this system:
    Standby (S1)
        The system firmware does not support this standby state.

    Standby (S2)
        The system firmware does not support this standby state.

    Hibernate
        Hibernation has not been enabled.

    Standby (S0 Low Power Idle)
        The system firmware does not support this standby state.

    Hybrid Sleep
        Hibernation is not available.

    Fast Startup
        Hibernation is not available.

I'm not familiar with it, but "Standby (S3)" doesn't sound good. It seems my windows 10 laptop is still standing by instead of completely shutting down? Google says "Save to RAM", so if the RAM keeps getting power, that would explain the battery drain.

How can I make windows to completely shut down like all my Windows 7 laptops I had before?

That only means your computer hardware support the S3 state. This is the normal sleep state that most computers have.

If you never want your computer to ever sleep just go into the settings and disable it.

How exactly are you shutting down your computer?

I know it sounds like a silly question, but it seems you need to establish whether your laptop is indeed shot down or sleeping when you are not using it. However, it could also be that the battery discharges even when the laptop is shut down, my old Windows 7 laptop would be the prime example, but firstly, my battery is old, and secondly, I believe Acer screwed up the design (meaning my next laptop won't be Acer). If that's the case, there is nothing you can do, unfortunately.

Another example is my new desktop. I don't know if that's the feature of the power supply or of the motherboard, but when the PC is completely shut down, the keyboard can still lit up if I touch it. Meaning, power is being used. Go figure.

unifex said:

How exactly are you shutting down your computer?

I know it sounds like a silly question, but it seems you need to establish whether your laptop is indeed shot down or sleeping when you are not using it. However, it could also be that the battery discharges even when the laptop is shut down, my old Windows 7 laptop would be the prime example, but firstly, my battery is old, and secondly, I believe Acer screwed up the design (meaning my next laptop won't be Acer). If that's the case, there is nothing you can do, unfortunately.

Another example is my new desktop. I don't know if that's the feature of the power supply or of the motherboard, but when the PC is completely shut down, the keyboard can still lit up if I touch it. Meaning, power is being used. Go figure.

Start - Shutdown.

On my desktop (which also uses win 7), no lights are on inside the computer and nothing happens if I touch the keyboard.

Until windows 10 (and this laptop that only supports windows 10), I never heard of those state powers other than standby (sleep), hibernate and complete shutdown.

I had a Dell and a Lenovo T320 on Windows 7 and never had this problem. And when I shut it down, I could not use my laptop for months and still come back to almost the same battery charge, maybe a few percentages lower. Meanwhile with Windows 10, the battery drains 2%/day when I shut it down (via start - shutdown), including other problems with Windows 10 (always downloading and using my bandwidth in the background trying to update via Svchost networkservice -p, and no option to turn off updates)

W10 Tweaker said:

Did you notice when approximately this battery problem first appeared?

This may be completely unrelated, however; my MSI GP-72 has just suddenly developed a battery issue. Mine is about 2.5 years old and I've been using primarily Sleep since installing an SSD.

When I wake it from sleep for the past few days, the battery SOC has discharged to about 30% from about 85%, the night before.

Usually, the drop is only about 5-10% over a couple of days. Maybe my battery has just suddenly expired or have we both been fouled by updates from M$ or MSI.

I should also mention, this battery issue is a stark change from last week. About a month or two ago, it was operating just slightly above original design to slightly below.

Lithium packs are know to fail suddenly but I've never witnessed the failure to be this rapid.

I've likely had about 10 laptops in the past 30 years.

The battery drain happened day 1 since I bought it new. Since I used it so little, I always tried to do some short google research to figure it out.

I think in the end if there is nothing obvious to do with Windows 10, maybe I will be lucky and it will fix some issues when I format my computer and install my own Win 10. Everything on this computer is how it came from the factory, so who knows what kinks this Win 10 OEM has.