Cannot find specified file error — no solution works

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  1. Posts : 5
    Windows 10
       #1

    Cannot find specified file error — no solution works


    Windows Version 10.0.19042 Build 19042

    On April 13th, apparently there were a lot of Windows updates (most regarding Office 2010). The following day I started the error message on virtually all of my software "Cannot find specified file."

    I know this is a common issue but it's the first time I've ever encountered it. I have tried every troubleshooting step in every forum, YouTube tutorial, and Google search I could find and nothing worked. The last one is from this page: [FIXED] The System Cannot Find the File Specified in Windows 10 Error

    In that tutorial, the "Mark partition as active" prevented my computer from booting and I had to repair it to get it working again. The last step "Verify the System Log File to Find the Problematic Driver File" didn't have the "cannot find file" in the folder it said to locate and move.

    Finally, I performed a clean install of Windows 10 and the issue persists. Now, I have a computer I can't do any work on (artwork, music production, mixing, mastering, etc) and I'm totally miffed as to how to fix this problem. Any helpful suggestions would be appreciated.
      My Computer


  2. Posts : 34,947
    Win 10 Pro (1903) (2nd PC is 21H2)
       #2

    Finally, I performed a clean install of Windows 10 and the issue persists.
    Hi, given that you still have problems after that, could I suggest you perform the following basic checks?

    Start by checking your disk/disks. Do this by downloading Hard Disk Sentinel (portable or installer) trial - best instant appraisal I know of right on its GUI. Post the result.

    If ok, run

    chkdsk c: /scan

    from an admin command or Powershell prompt.
    Post just the end of the report.
      My Computers


  3. Posts : 5
    Windows 10
    Thread Starter
       #3

    Check Disk Results


    Here are the results:

    Hard Disk Sentinel:

    The status of the solid state disk is PERFECT. Problematic or weak sectors were not found.
    The TRIM feature of the SSD is supported and enabled for optimal performance.
    The health is determined by SSD specific S.M.A.R.T. attribute(s): #177 Wear Leveling Count

    No actions needed.

    Chkdsk:

    Windows has scanned the file system and found no problems.
    No further action is required.

    450043903 KB total disk space.
    40470220 KB in 77101 files.
    62956 KB in 27160 indexes.
    0 KB in bad sectors.
    217715 KB in use by the system.
    65536 KB occupied by the log file.
    409293012 KB available on disk.

    4096 bytes in each allocation unit.
    112510975 total allocation units on disk.
    102323253 allocation units available on disk.
    Total duration: 6.26 seconds (6262 ms).
      My Computer


  4. Posts : 34,947
    Win 10 Pro (1903) (2nd PC is 21H2)
       #4

    Good- did this problem occur after you had installed some programs, or after you received a specific update?

    Do you see the same problem if
    - you create a new user for test purposes, and log in as that user?
    - you boot to Safe Mode?
      My Computers


  5. Posts : 5
    Windows 10
    Thread Starter
       #5

    Cannot find specified file error — no solution works


    I haven't installed anything new on the computer. I use all of this software on a daily basis because of the nature of my work. It was working fine on April 13th. The next morning I started getting the error message.

    When I looked up the updates on the computer I saw a bunch of Windows updates the night before and most were Office updates but there were several others that weren't.

    I'll create another profile to see if that fixes the problem though I don't why it would but you never know.
      My Computer


  6. Posts : 34,947
    Win 10 Pro (1903) (2nd PC is 21H2)
       #6

    Well, you said
    Finally, I performed a clean install of Windows 10
    - it follows that you would then have installed programs.

    During that sequence, at which point did the problem occur?
      My Computers


  7. Posts : 5
    Windows 10
    Thread Starter
       #7

    Results


    After the clean install, I installed Winrar, Chrome, Malwarebytes and then the audio mastering software, which I usually do last after a clean install but didn't want to waste my time by installing all of my other software.

    I created a new user profile and installed the software and the problem persists.

    I booted into safe mode, then tried to load the file and the problem still persists.

    I did try moving all my music files that I'm currently working on back to the main drive (from backup) and attempted to access them that way to no effect.

    When I say I'm stumped I really mean it.

    - - - Updated - - -

    HOLY CRAP! It appears the problem is just with certain files and what the !@#$ I just tried loading other files into the software and it works.

    Earlier I played these files to ensure they weren't corrupt and they played just fine. I just couldn't load them to edit them, master them or anything else like I usually do. In other words, the files are not corrupt but Windows does not like them. Thankfully, I have a DJ service and can go back and download them again. If the problem persists, I'll just breakdown and purchase them to see if that solves the issue.

    Sorry to have wasted your time on this (and mine) even though technically it's not resolved. At least knowing it's limited to specific files allows me to workaround the issue.

    Thanks for your help!
      My Computer


  8. Posts : 12,429
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #8

    Your Version and Build is incomplete, we are now at Windows Version 2009 Build 19042.928. It could also be reported as Version 20H2 Build 19042.928.
      My Computers


  9. Posts : 34,947
    Win 10 Pro (1903) (2nd PC is 21H2)
       #9

    Thanks for letting us know... question then becomes.. how did those files become corrupt...- perhaps start thinking about where they were stored?
      My Computers


  10. Posts : 1,614
    Windows 10 Home
       #10

    File corruption can be caused by many things -- I'm wondering if HardDisk Sentinel or anything similar should be installed and run. If there are any HDD weak spots, sector re-allocation in progress, such would be displayed. I've never used an SSD yet, what failures could slowly develop within an SSD?
      My Computer


 

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