Upgraded, CPU, MOBO, M.2, RAM, PSU, Now computer is restarting all day

Ghot · 16 Apr 2021

irishwheels said:

Okay, just had another black screen, then restart. I thought we had it

How it occurred, I thought I had fixed the problem with the cables.

So I then powered down my computer and put my 4 G.Skill Trident Z RGB 16 GB (2 x 8 GB) DDR4-3600 CL18 Memory back into the slots, powered it on. The monitors flickered a little at first and the screen went black, but it came back.

then 20 secounds later, black screen, restart.

- - - Updated - - -

I have 4, G.Skill Trident Z RGB 16 GB (2 x 8 GB)

when I lasted the whole hour without a black screen restart I only had 1 stick of ram inside.

- - - Updated - - -

I have 4, G.Skill Trident Z RGB 16 GB (2 x 8 GB)

when I lasted the whole hour without a black screen restart I only had 1 stick of ram inside.

Go back to ONE stick of RAM. Run it that way for say... 5 hours.

You keep saying you have 4 sticks of RAM, but then post 2x8GB. 2 does not equal 4.

IF you have 4 sticks (4 x 8GB) are they from two different sets...or were they all purchased in one set?
"Mixing" two different sets of RAM is never a good idea.

Matthew Wai · 16 Apr 2021

I think the OP has two pairs of "2 x 8GB".

irishwheels · 16 Apr 2021

Ghot said:

Go back to ONE stick of RAM. Run it that way for say... 5 hours.

You keep saying you have 4 sticks of RAM, but then post 2x8GB. 2 does not equal 4.

Sorry im just copying the name down from pcpartpicker

I have two sets of G.Skill Trident Z RGB 16 GB (2 x 8 GB)

So 4 in total for 32GB'S of ram

Matthew Wai · 16 Apr 2021

Try one of the two sets, and see whether it restarts.

Ghot · 16 Apr 2021

irishwheels said:

Sorry im just copying the name down from pcpartpicker

I have two sets of G.Skill Trident Z RGB 16 GB (2 x 8 GB)

So 4 in total for 32GB'S of ram

If... you're saying you bought TWO sets of TWO, rather than one set of FOUR... then we are almost to the light at the end of the tunnel.

Sometimes RAM manufacturers use different IC chips on different SETS of RAM.
You could have say.... Micron IC chips on one set, and maybe Samsung IC chips on the other set.

Most RAM companies put a teeny little version number on the PCB (printed circuit board) of the RAM.
You need to take all the RAM out and look for something like that.

For example... I had Corsair Dominator Platinum sticks in my previous comp. They had different IC chips on each SET.
One set had Micron ICs and the other had Nanya ICs.
When you have stability problems, you don't want to mix them up.

You probably have the RAM sticks mixed up now... you need to find the teeny version numbers, and get them sorted into TWO separate sets again.

THEN only use one SET. Put it in slots 2 and 4 counting away from the CPU.

AddRAM · 16 Apr 2021

Ya just put 32GB, it doesn`t matter how you got it, as long as the 2 sets are duplicates.

You also need to add the speed, and the CL numbers to your specs

Why did you get 2 sets of 2 x 8GB sticks ?

The price was to high for a 32GB 4 x 8 set ?

Matthew Wai · 16 Apr 2021

CPU-Z | Softwares | CPUID

Use it to get RAM info.

Ghot · 16 Apr 2021

Matthew Wai said:

CPU-Z | Softwares | CPUID

Use it to get RAM info.

CPU-Z only shows RAM model number... not version number.

I just happen to know where to find Corsair's version numbers... like so...

https://forum.corsair.com/v2/showthread.php?t=68811

Matthew Wai · 16 Apr 2021

Would the part numbers be helpful?

Code:

Tag               BankLabel Capacity(GB) Manufacturer  PartNumber         Speed
---               --------- ------------ ------------  ----------         -----
Physical Memory 0 BANK 0               4 Hynix/Hyundai HMT451U6AFR8C-PB    1600
Physical Memory 1 BANK 1               4 Hynix/Hyundai HMT451U6AFR8C-PB    1600
Physical Memory 2 BANK 2               4 Hynix/Hyundai HMT451U6AFR8C-PB    1600
Physical Memory 3 BANK 3               4 Hynix/Hyundai HMT451U6AFR8C-PB    1600


Total Memory:
16GB

Total Memory Slots:
4

Used Memory Slots:
4
All memory slots have been filled. None is empty!

irishwheels · 16 Apr 2021

Ghot said:

If... you're saying you bought TWO sets of TWO, rather than one set of FOUR... then we are almost to the light at the end of the tunnel.

Sometimes RAM manufacturers use different IC chips on different SETS of RAM.
You could have say.... Micron IC chips on one set, and maybe Samsung IC chips on the other set.

Most RAM companies put a teeny little version number on the PCB (printed circuit board) of the RAM.
You need to take all the RAM out and look for something like that.

For example... I had Corsair Dominator Platinum sticks in my previous comp. They had different IC chips on each SET.
One set had Micron ICs and the other had Nanya ICs.
When you have stability problems, you don't want to mix them up.

You probably have the RAM sticks mixed up now... you need to find the teeny version numbers, and get them sorted into TWO separate sets again.

THEN only use one SET. Put it in slots 2 and 4 counting away from the CPU.

30 minutes ago was the first time I have put all 4 of the RAM sticks into the computer together as 4.

The black screens and the restarts all have happened with only 2 sticks of ram inside the computer.

I figured that we had fixed the problem with the cord being undone and then redone. So I wanted all my ram inside.

I had no idea that if you bought the same set of ram like this it was bad. But yes, they are two separate purchases of G.Skill Trident Z RGB 16 GB (2 x 8 GB).

I'll remove 2 of them, sort them and then report back. Putting them in slots 2 and 4 counting away from the CPU.