Upgraded, CPU, MOBO, M.2, RAM, PSU, Now computer is restarting all day

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  1. Posts : 5,816
    Win 11 Pro (x64) 21H2
       #41

    EdTittel said:
    @sygnus21: and here I was, thinking only from the CPU's perspective. Sigh. Thanks!
    --Ed--
    Thanks.

    Yeah, like you said, the CPU's don't have pins anymore but the the socket on the board does for contact purposes.

    Anyway, with the amount of pins bent in that video it looks like something was dropped there. On average if there is a pin bent it's usually one or two, maybe 3. It usually happens when something is dropped or rubbing in socket area with the protective socket cover removed.

    Sadly it can also come from the store that way; especially one that let's you "handle" the merchandise
      My Computers


  2. Posts : 165
    Win10 Pro
       #42

    EdTittel said:
    OK then: received and understood. That's a particularly violent example of bent pins. Must be story in there somewhere...
    LOL
    --Ed--
    I can't remember any CPU I've fitted not having pins, I'm out of touch, I just remember reading constantly when inserting CPU be careful of the pins, they are easily bent and doing so may cause you grief.

    And according to Sygnus's link the guy who owned the board had some paste spillage and wiped off with a cloth=bent pins/contacts.

    - - - Updated - - -

    sygnus21 said:
    Thanks.

    Yeah, like you said, the CPU's don't have pins anymore but the the socket on the board does for contact purposes.

    Anyway, with the amount of pins bent in that video it looks like something was dropped there. On average if there is a pin bent it's usually one or two, maybe 3. It usually happens when something is dropped or rubbing in socket area with the protective socket cover removed.

    Sadly it can also come from the store that way; especially one that let's you "handle" the merchandise
    BIB, yes I had an intel shipped directly to me with a couple of bent pins.

    I am wondering if the issue was a bent contact or two or, and I have done this myself, forgot to apply thermal paste, fortunately in that instant it was an early doubt, checked and I hadn't but no damage done.
      My Computer


  3. Posts : 5,816
    Win 11 Pro (x64) 21H2
       #43

    You are out of touch as the CPU's of today don't have pins on them, the pins are on the motherboard's socket. That said, I can confirm this on Intel, I know nothing of AMD processors, though I believe it's the same for them, pins on the board.

    And the point is pins can be bent... whatever the cause may be.

    As to what the OP's issue is, that's yet to be determined.
      My Computers


  4. Posts : 19
    Windows 10
    Thread Starter
       #44

    Ghot said:
    Unhook ALL the drives. See if you can just stay in the BIOS without losing your screen (only use one screen), for like 1/2 hour or 1 hour..

    Also might try with just one stick of RAM in slot 2 counting away from the CPU.


    Btw, in your BIOS the F5 key sets your BIOS to defaults.



    The only things I can think is that maybe the RAM is not compatible (rare)
    Maybe the power supply is overheating.
    Maybe there's something with the OS drive (or even one of the others) that is causing this.


    You've eliminated just about everything else.


    The real kicker is that it does work for about 15 minutes.

    Incompatible RAM, overheating PSU, or something wacky on the OS drive (or even on the other drives too), could all cause these symptoms.
    They could let the comp work for 15 minutes...then, mess up.

    As for the OS drive... there's a lot of Services that are Delayed start, which could account for the 15 minutes also.




    If you can unhook everything, and manage to stay in the BIOS for 1/2 hour or 1 hour... we'll be a lot closer to solving this.
    Okay, I unhooked all drives except the M.2 because it's behind 3 screws and a heat sink, so It would be a pain to remove.

    I was able to stay in the BIOS for over 5 hours without a restart. I left the computer on for some errands.

    Also, my BIOS time has always been correct, I saw some people say that if the time went to like 0000 it would be a battery issue. Not the case.
      My Computer


  5. Posts : 17,620
    Win 10 Home 10.0.19044.1706 (x64) [21H2]
       #45

    irishwheels said:
    Okay, I unhooked all drives except the M.2 because it's behind 3 screws and a heat sink, so It would be a pain to remove.

    I was able to stay in the BIOS for over 5 hours without a restart. I left the computer on for some errands.

    Also, my BIOS time has always been correct, I saw some people say that if the time went to like 0000 it would be a battery issue. Not the case.


    If your screen didn't "go black", then something you unhooked is the culprit.
    Keep in mind that the PSU is always on the culprit list. Unfortunately we can't unhook... "parts" of the power supply, to test.

    I would guess that one of the "drives" you unhooked, is the cause of your problem, somehow.

    I guess you could try hooking up one drive at a time, and see "when" the problem resurfaces.
    You don't necessarily have to "stay in the BIOS", I just picked that so we could unhook the OS drive too.

    As long as you are still using the OS drive... hook up one of the other drives... and wait for the "black screen".
    If you still don't get one.... then hook up another drive.... etc.



    NOTE: If one of the other drives, when hooked up again... causes the problem, don't assume that it's a bad drive.
    It could be...

    Corrupted software ON that drive, cables etc., hooked to that drive, or even the software relationship between that drive and your OS drive.




    /edit

    By way of explanation... the BIOS date/time has to agree with the date/time on your clock IN Windows.
    A lot of software, including Windows itself, "knows" when it was installed.
    So if the BIOS clock and the System Tray clock disagree... then all kinds of weird things can/will occur.
      My Computer


  6. Posts : 19
    Windows 10
    Thread Starter
       #46

    Ghot said:
    If your screen didn't "go black", then something you unhooked is the culprit.
    Keep in mind that the PSU is always on the culprit list. Unfortunately we can't unhook... "parts" of the power supply, to test.

    I would guess that one of the "drives" you unhooked, is the cause of your problem, somehow.

    I guess you could try hooking up one drive at a time, and see "when" the problem resurfaces.
    You don't necessarily have to "stay in the BIOS", I just picked that so we could unhook the OS drive too.

    As long as you are still using the OS drive... hook up one of the other drives... and wait for the "black screen".
    If you still don't get one.... then hook up another drive.... etc.



    NOTE: If one of the other drives, when hooked up again... causes the problem, don't assume that it's a bad drive.
    It could be...

    Corrupted software ON that drive, cables etc., hooked to that drive, or even the software relationship between that drive and your OS drive.




    /edit

    By way of explanation... the BIOS date/time has to agree with the date/time on your clock IN Windows.
    A lot of software, including Windows itself, "knows" when it was installed.
    So if the BIOS clock and the System Tray clock disagree... then all kinds of weird things can/will occur.
    I'm crossing my fingers, but since I unplugged the drives and plugged them back in... I haven't had a restart in about an hour...

    I just dont understand
      My Computer


  7. Posts : 7,456
    Windows 10 Home 20H2
       #47

    It is possible for the restart to occur only on the installed Windows 10.
      My Computer


  8. Posts : 17,620
    Win 10 Home 10.0.19044.1706 (x64) [21H2]
       #48

    irishwheels said:
    I'm crossing my fingers, but since I unplugged the drives and plugged them back in... I haven't had a restart in about an hour...

    I just dont understand


    Weren't we worried about "black screen"?

    There is the possibility it was just a loose cable, and unhooking then hooking them up again, might have fixed it. There is also the possibility that it's NOT fixed yet, and that we won't know that for a while.




    The point here, is that when troubleshooting... try and get it down to the fewest amount of devices you can... THEN troubleshoot.

    Think of it like solving a murder. If the the killer is one of 100 people in a room, it's a lot harder to solve than if he's one of 3 people in a room.
      My Computer


  9. Posts : 17,620
    Win 10 Home 10.0.19044.1706 (x64) [21H2]
       #49

    irishwheels said:
    Okay, just had another black screen, then restart. I thought we had it

    How it occurred, I thought I had fixed the problem with the cables.

    So I then powered down my computer and put my 4 G.Skill Trident Z RGB 16 GB (2 x 8 GB) DDR4-3600 CL18 Memory back into the slots, powered it on. The monitors flickered a little at first and the screen went black, but it came back.

    then 20 secounds later, black screen, restart.



    Ok... I realize you are probably stressed out. But let's get a few things clear...

    1. How many sticks of RAM do you have?
    2. You need to slow down and be patient. You're filling the room with possible suspects again.
    3. You need to do things slowly and in order. We were working on the drives.
    4. After we figure out the drives... THEN we can work on the RAM.
      My Computer


  10. Posts : 19
    Windows 10
    Thread Starter
       #50

    Ghot said:
    Weren't we worried about "black screen"?

    There is the possibility it was just a loose cable, and unhooking then hooking them up again, might have fixed it.




    The point here, is that when troubleshooting... try and get it down to the fewest amount of devices you can... THEN troubleshoot.

    Think of it like solving a murder. If the the killer is one of 100 people in a room, it's a lot harder to solve than if he's one of 3 people in a room.
    Okay, just had another black screen, then restart. I thought we had it

    How it occurred, I thought I had fixed the problem with the cables.

    So I then powered down my computer and put my 4 G.Skill Trident Z RGB 16 GB (2 x 8 GB) DDR4-3600 CL18 Memory back into the slots, powered it on. The monitors flickered a little at first and the screen went black, but it came back.

    then 20 secounds later, black screen, restart.

    - - - Updated - - -

    Ghot said:
    Ok... I realize you are probably stressed out. But let's get a few things clear...

    1. How many sticks of RAM do you have?
    2. You need to slow down and be patient. You're filling the room with possible suspects again.
    I have 4, G.Skill Trident Z RGB 16 GB (2 x 8 GB)

    when It lasted the whole hour without a black screen restart I only had 1 stick of ram inside.
      My Computer


 

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