New build freezing

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  1. Posts : 110
    Windows 10 Pro 64
       #1

    New build freezing


    Within the past month, I put together a new desktop with the following components:
    CPU - Intel i7 10700K
    Mobo: Asus Prime B460M-A
    Ram: Corsair Vengence LPX DDR4 (2 x 8Gb)
    SSD: Samsung 970 EVO Plus

    The power supply and everything else was from previous build.

    On two occasions, the computer has frozen. I looked in the event log and I see nothing there.

    Windows 10 64 Pro is up to date.

    Any suggestions on what to look for?
      My Computer


  2. Posts : 1,478
    Windows 8.1 Enterprise x64
       #2
      My Computer


  3. Posts : 110
    Windows 10 Pro 64
    Thread Starter
       #3

    Troubleshooting zip file


    Here is my zip file.
    New build freezing Attached Files
      My Computer


  4. Posts : 1,478
    Windows 8.1 Enterprise x64
       #4
      My Computer


  5. Posts : 110
    Windows 10 Pro 64
    Thread Starter
       #5

    I was able to update BIOS. Windows shows up to date. I cannot find any driver download for the B460 chipset.

    Eventually I ran the Asus setup CD that came with the mobo, and got the chipset drivers there.
    Last edited by Atom1; 14 Apr 2021 at 04:15.
      My Computer


  6. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #6

    You have not had any BSODs that I can see, only freezing problems. This forum is only for BSOD problems (see the header of the forum and now this thread).

    I'll ask an Admin to move this to the General Support forum.
      My Computers


  7. Posts : 3,974
    Windows 7 HP 64 - Windows 10 Pro - Lubuntu
       #7

    Atom1 said:
    I was able to update BIOS. Windows shows up to date. I cannot find any driver download for the B460 chipset.

    Eventually I ran the Asus setup CD that came with the mobo, and got the chipset drivers there.
    Open Device Manager. Is there any yellow alerts of missing drivers?
      My Computers


  8. Posts : 110
    Windows 10 Pro 64
    Thread Starter
       #8

    Megahertz said:
    Open Device Manager. Is there any yellow alerts of missing drivers?
    Yes, there is one for PCI Simple Communications Controller. I've had this in the past, and I think I just disable or uninstalled it.
      My Computer

  9.   My Computers


  10. Posts : 1,146
    win10 home
       #10

    Do you have an integrated graphics card,or a dedicated one?
    Dedicated cards have their own memory,integrated help themselves to system memory.
    Freezing is often caused by display adapter drivers malfunctioning.
      My Computer


 

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