New build freezing

joeandmarg0 said:

Do you have an integrated graphics card,or a dedicated one?
Dedicated cards have their own memory,integrated help themselves to system memory.
Freezing is often caused by display adapter drivers malfunctioning.

I always use the integrated graphics- no graphics card.

Suggest increasing memory to 8gb.If that is not possible,then try to limit system memory usage.
It only takes a sudden spike to trigger Timeout Detection and Recovery [TDR] and temporarily freeze the monitor.
The default setting for TDR is 2 seconds.

joeandmarg0 said:

Suggest increasing memory to 8gb.If that is not possible,then try to limit system memory usage.
It only takes a sudden spike to trigger Timeout Detection and Recovery [TDR] and temporarily freeze the monitor.
The default setting for TDR is 2 seconds.

RAM is 16Gb, if that's what you meant.

Megahertz said:

PCI Simple Communications Controller
Download Intel(R) Management Engine Consumer Driver for NUC5i3RY, NUC5i5RY, NUC5i7RY, NUC5i3MY

Did you installed ?
Any other missing driver?

In your ---My Computers---specifications,you give the RAM as 4GB,which is why I suggested 8GB.

Megahertz said:

Did you installed ?
Any other missing driver?

I have been unable to install this as the Intel ME won't run. I'm not sure exactly which driver I need.

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joeandmarg0 said:

In your ---My Computers---specifications,you give the RAM as 4GB,which is why I suggested 8GB.

Sorry, I didn't realize I had not updated that.

Intel® Driver & Support Assistant (Intel® DSA)

Lance1 said:

What exactly were you doing when the system froze? Did you have to hard start the system or did it resolve itself after 15 to 30 seconds?

I wasn't present. I just found it locked up and had to use the power button to restart it. I suspect the BIOS updating will fix that, but I'm working through the other stuff as well.

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Megahertz said:

Intel® Driver & Support Assistant (Intel® DSA)

I've tried running this several times, and all I get is a message saying something went wrong.

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After my latest Windows update this morning, all device drivers show ok.

First thing to do after a Clean Install is to open Device Manager and make sure you have all drivers installed and running.