pc is now freezing up

i have started having some issue now with the pc freezing up. what it is doing is this. i leave the pc for any amount of time can be 15 min to hours and when i come back to it the tabs are stuck. i see i have email and click it and nothing or i go to ebay and try to navigate and nothing they hsw the last that was there. i have to open a new tab as not even refreshing helps, most of the time it go back and is still stuck.

it was working until i did some type of repair to the screen saver that was said to reset those settings and then let me start over. what i was trying to do is get it so the screen saver would not kick in in 5 minutes. i set here and do some other task and then the screen would go out for the screen save kicking it. and i was looking at the screen, so i extended the time to 30 min and then it started messing up and resetting that did not help.

so is there a fix for that? also now it will not go into hibernation for overnight where it requires password to get back into it. i use finger print but that went away as well.

i went back and tried that reset again but it did not work so there is something going on i guess. so outside of restoring the system is there a fix for this. thanks bp.

Please edit your profile with ALL your hardware specs. It will help us to help you
System Specs - Fill in at Ten Forums

What Win 10 version you're running?

Megahertz said:

Please edit your profile with ALL your hardware specs. It will help us to help you
System Specs - Fill in at Ten Forums

What Win 10 version you're running?

ok win 10 os here is a screen shot hope that helps thanks

When I open My computer under your post I only see OS: Win 10


Please edit your profile with ALL your hardware specs. It will help us to help you
System Specs - Fill in at Ten Forums

What Win 10 version you're running?
Run winver

Megahertz said:

When I open My computer under your post I only see OS: Win 10


Please edit your profile with ALL your hardware specs. It will help us to help you
System Specs - Fill in at Ten Forums

What Win 10 version you're running?
Run winver

ihave no clue i figured that would show up in that screen shot

- - - Updated - - -

ok this is what i found hope this helps

Please edit your profile with ALL your hardware specs. It will help us to help you.

Click on the link and follow the instructions System Specs - Fill in at Ten Forums


For the Windows 10 Version open a CMD window and type
Winver

ok how about this one? see if it has what you need thanks

corvairbob said:

ok how about this one? see if it has what you need thanks

In your profile column (left side), click My Computer (bottom) and enter the info. It will then be there permanently. Also good to keep updated.

i did that but did not see anything that says my computer. i clicked on my profile and along the left i did not see it? i did go into the settings and changed it to 30 minutes to the screen saver and 60 minutes for the sleep and this time when i came back to the pc i had to use the finger scanner so maybe that is all i had to do. i will see in the morning if that was it. thanks