pc is now freezing up

corvairbob · 14 Apr 2021

yes i did 2 times yesterday i went to power settings and changed the sleep time to 30 min and shutdown to 60 min and this morning i had to hit the power button and got the first screen and had to use the scanner to get back in. that is acceptable as that then gives me some security over just having it open and anyone can use it. this is just in case someone broke in and stole it. so for now i have to see how it does when it sets for a bit. before the tabs would seem to freeze up and i would have to open these tabs again to get my email and ebay to work. i leave those tabs open all the time. thanks so far for the help and ideas. i have never had that type of issue and even after i did a restore. seems every time you change one thing a bunch of other stuff happens. anyway it is what it is i guess. thanks

i said in the question pc and it looks like i may have said laptop. sorry i did not think that made much difference being they both use win10.

PenPusher · 14 Apr 2021

You need to fill out the Forum profile/settings for your PC as I have in the picture below.

corvairbob · 14 Apr 2021

i do not get that page i went to my profile and i do not get that yet this is my profile page. tell me if this is not correct? if ther is a different way to get to than i have not yet found it. thanks.

PenPusher · 14 Apr 2021

Could you scroll up to show the top banner of the "TenForums" site

corvairbob · 14 Apr 2021

ok this is what i get! i do not see that on the right side of the window 10 news line so i opened another tab and saw it there and clicked it and that talks about an update but not how to see if i have it or not. thanks

PenPusher · 14 Apr 2021

So to the left of log out we have My Profile and Settings

pc is now freezing up-image_2021-04-14_152202.png

Settings - is the bit you need to fill in

corvairbob · 14 Apr 2021

PenPusher said:

So to the left of log out we have My Profile and Settings

Settings - is the bit you need to fill in

ok went there and found it. now to figure out my settings and install them here so you know what i have. thanks

ok i put in the infor i got for doing a properties on the my pc line. that is about all i know about this. thanks

buglocker2 · 14 Apr 2021

ok i put in the infor i got for doing a properties on the my pc line. that is about all i know about this. thanks[/QUOTE]

If you have tried to restore from "restore point" and the problem continues, I would suggest you upgrade to the latest version of Windows (October 2020/20H2) from here as you have an older version (May 2020/2004/20H1) , lest the problem be solved.

corvairbob · 14 Apr 2021

bug locker said:

ok i put in the infor i got for doing a properties on the my pc line. that is about all i know about this. thanks

If you have tried to restore from "restore point" and the problem continues, I would suggest you upgrade to the latest version of Windows (October 2020/20H2) from here as you have an older version (May 2020/2004/20H1) , lest the problem be solved.[/QUOTE]

ok i have the pc set to do updates that upgrade may be a bit different so can you send instruction for tying that. thanks

ok i found that it was available to me so i started the update. it is running now so after it is done and i have to do some stuff if needed it may run better. thanks i will let you know how the update does thanks.

o it is 100% done then went to another install at now at 200% and need a reboot. i will do that and see how it goes and let you know if anything changes. thanks

PenPusher · 14 Apr 2021

I see that you filled out the spec for a Laptop, and you refer to a PC in post#1
Could you update your forum profile for a second system