PC randomly freezes (but just partly?)


  1. kuriann200
    Posts : 1
    Windows 10
       New #1

    PC randomly freezes (but just partly?)


    Hey there! I'm new here and not much of a tech savvy, so apologies for any mistakes or unclear infos in advance. (Windows Version number: Version 20H2 (Build 19042.867))

    About a week ago my laptop started randomly freezing. This only occured maybe 2 or 3 times until today, where it happened thrice within the last 2 hours.
    The issue only happened while watching Netflix/Youtube in full screen on Firefox, but I don't know if that was coincidence so far or has anything to do with the issue. At least I can say it never happened while doing college work or playing games.

    The confusing part (for me) is that it doesn't really freeze completely. It happens like this: video playing in full screen, video freezes but sound keeps playing, I can't use the built in track pad anymore but USB mouse is working (keyboard as well). I usually open the task manager and exit Firefox, try to close it through the task bar since the task manager tells me that no programs are running. Everything gets pretty slow, programs don't really open or close well and everything is increasingly delayed. Pressing restart only ends with a never ending "restarting" screen (not frozen). I've waited up to half an hour, nothing happens until I manually kill it through the on/off switch.

    I've tried fully restarting it (win+R -> shutdown /g /f /0) and updated all my graphic drivers (nvidia geforce gtx 950m).

    Does someone have an idea?
      My Computer
    Quote Quote

  3. csun
    Posts : 1,026
    Win10 Version 21H2 19044.1645
       New #2

    kuriann200 said:
    Hey there! I'm new here and not much of a tech savvy, so apologies for any mistakes or unclear infos in advance. (Windows Version number: Version 20H2 (Build 19042.867))

    About a week ago my laptop started randomly freezing. This only occured maybe 2 or 3 times until today, where it happened thrice within the last 2 hours.
    The issue only happened while watching Netflix/Youtube in full screen on Firefox, but I don't know if that was coincidence so far or has anything to do with the issue. At least I can say it never happened while doing college work or playing games.

    The confusing part (for me) is that it doesn't really freeze completely. It happens like this: video playing in full screen, video freezes but sound keeps playing, I can't use the built in track pad anymore but USB mouse is working (keyboard as well). I usually open the task manager and exit Firefox, try to close it through the task bar since the task manager tells me that no programs are running. Everything gets pretty slow, programs don't really open or close well and everything is increasingly delayed. Pressing restart only ends with a never ending "restarting" screen (not frozen). I've waited up to half an hour, nothing happens until I manually kill it through the on/off switch.

    I've tried fully restarting it (win+R -> shutdown /g /f /0) and updated all my graphic drivers (nvidia geforce gtx 950m).

    Does someone have an idea?

    Please post your computer specs under MyComputer below your avatar.

    Has your system received all Windows updates ? And check your internet connection speed and run the troubleshooter.
      My Computer
    Quote Quote

 

  Related Discussions
Your Phone only partly works
in Software and Apps

Does YourPhone use Bluetooth for all its features? I ask because although I still have not got Bluetooth working (on but not connected) ---- another Thread) in YourPhone 3 out of the 4 features work, one does not. So I get Notifications, Messages...
Windows 10 freezes randomly
in General Support

Hi! I have been getting these random freezes a couple of times now which locks up the entire system and forces me to do a hard restart and i have tried EVERYTHING to resolve it, but no luck. I tried updating all drivers to the newest, did a sfc...
PC Randomly locks up and freezes
in BSOD Crashes and Debugging

Hey guys, first off I hope you all had a great Xmas and New Year... So since the update for windows that's recently dropped, I keep having random crashes, well more of a freeze, I can still see everything on the screen but nothing will respond I...
Screen freezes randomly
in BSOD Crashes and Debugging

Hello, Since some months ago iīm getting random freezes no matter what im doing in the pc, playing, browsing the web or even when the pc is idle. I havenīt done any hadware changes except the graphics card that i upgraded a week ago, this didnīt...
Pc randomly freezes installing win 10
in Installation and Upgrade

My pc randomly freezes during win 10 fresh install. Im installing from a flash drive that has an all in one image on it. I cant pin point when it freezes sometimes ill get passed the initial copying files. It does also take an unusually long time to...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 Đ Designer Media Ltd
All times are GMT -5. The time now is 06:22.
Find Us




Windows 10 Forums