Does computer losing power cause damage?  

Bree said:

Restart and press F2 as soon as you see the Dell logo to enter the BIOS setup. You should see something similar to my Latitude E7440 under the Power Management section (click the + sign to expand the section).

Attachment 325585

Alternatively, download and install the 'Dell Power Manager Lite Application' from Dell, it can be found on Dell's support page for the Inspiron 5558 on the Drivers & Downloads tab.


https://www.dell.com/support/home/en...laptop/drivers
Attachment 325586

Or here: https://www.dell.com/support/home/en...15-5558-laptop

Screenshots and discussion on its use here. the Custom setting would seem to fit your needs:

https://www.dell.com/community/Inspi...g/td-p/7278455

Strange, but when I click the link you provided, I get something completely different. Here's a screenshot of what I get. See image at top of post. That's where it ended up for some reason.

Bree said:

You need to search from that page. Click on 'Find drivers' to start....



If you also turn on 'Show downloads for only THIS PC' then it will ask you to enter your service tag so you can be sure it's the right one for your PC.

Well I don't know what a service tag is or what mine is, but I thank you for helping me here. I'm just going to have to leave everything as is since I'm not technically savy when it comes to these things and it's really late and I'm too tired to do this anymore.

See this Dell link:
https://www.dell.com/support/kbdoc/e...0image%20below.

You can use a Service Tag to identify the computer. When looking for device drivers for your computer and laptop from website of the computer manufacturer you can in most cases use Service Tag to find correct device drivers for your computer and laptop.



Here's how to find out your computer service tag:


1. Open the Command Prompt by clicking Start Menu --> All Programs --> Accessories, right-click on Command Prompt, and open it as an administrator. In Windows Vista and later versions of Window operating systems type cmd.exe into Start Screen or Start Menu, right-click on Cmd.exe, and open it as an administrator.

2. Type following command and press Enter key.

Code:

wmic bios get serialnumber

Service Tag assigned to your computer would be displayed.

Refer to the image below:

Using administrative PS:

gwmi win32_bios | select SerialNumber



Using administrative CP:
wmic bios get serialnumber
wmic baseboard get product,Manufacturer,version,serialnumber
wmic csproduct get name,identifyingnumber,uuid

FreeBooter said:

You can use a Service Tag to identify the computer. When looking for device drivers for your computer and laptop from website of the computer manufacturer you can in most cases use Service Tag to find correct device drivers for your computer and laptop.



Here's how to find out your computer service tag:


1. Open the Command Prompt by clicking Start Menu --> All Programs --> Accessories, right-click on Command Prompt, and open it as an administrator. In Windows Vista and later versions of Window operating systems type cmd.exe into Start Screen or Start Menu, right-click on Cmd.exe, and open it as an administrator.

2. Type following command and press Enter key.

Code:

wmic bios get serialnumber

Service Tag assigned to your computer would be displayed.

Refer to the image below:

Thank you! It worked. Last night I googled where to find the serial number and got instructions that generated a lot of nonsense but no serial number.

- - - Updated - - -

Bree said:

You don't need to use the service tag, using it just adds extra reassurance that the driver is applicable to your PC. It should be on a label under the laptop, zbook and FreeBooter have told you other ways to find it.

But as I said before, you don't even need this download to set the battery charging. You can use F2 at start up and do it in the BIOS settings. Have you tried that yet? The Dell Power Manager Lite doesn't add any control that isn't already available, it just lets you set them from Windows.

I actually like to avoid rebooting when I can. It shuts down all my programs and I have to start over again. But I did try downloading that battery charging app you showed me, the 'Dell Power Manager Lite Application', and it didn't work. It supposedly downloaded, and then I clicked "install". When it was done, I get a message showing UNinstall was incomplete. I can't find it anywhere now, and looking it up shows that uninstalling that program can cause problems, which is what I'm trying to avoid.