Laptop freezing needing restart

Hello @kmint,

kmint said:

What is sfc and dism?

sfc is a Windows utility program for detecting and repairing any corruptions in the protected system files of the OS. If any files are missing or corrupted, they are replaced from the cached copy which is located in the compressed folder %WinDir%\System32\dllcache.

Both the below will check your OS to see if everything is running OK and there are NO corruptions or violations.

 SFC and RestoreHealth

[1] Press the Win + X keys together > Command Prompt (Admin).
[2] Highlight ALL the commands below.

IMPORTANT:

• It is recommended when running SFC that Fast Startup is turned OFF [ Turn it back ON when finished ] => How to Turn On or Off Fast Startup in Windows 10
  
  
• If SFC finds any ERRORS that it can NOT repair, run SFC again upto 3 more times, Restarting after each to allow any pending actions to be implemented.
  
  
• DISM will initially try and Repair ANY Corrupted or Missing files using the Component Store.
  If this is NOT possible, DISM will use Windows Update. Therefore, Internet access is required.
  If you are NOT connected to the Internet, you will receive a Error: 0x800f081f.

[3] Press the Ctrl + C keys together.
[4] Right-click inside the Administrator: Command Prompt Window > Paste.
[5] Press Enter.

Code:

sfc /scannow
Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow

• When the above has finished processing . . .

[6] Right-click on the title bar of the Administrator: Command Prompt Window > Edit > Select All.
[7] Right-click on the title bar of the Administrator: Command Prompt Window again > Edit > Copy.

• Paste the results into your post using the [CODE] tags . . .

[8] In your post, click the Hashtag icon #.
[9] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

• In your post it will look like this . . .

Code:

<<< Results here >>>

 SFC Error Report

However, if there are STILL SFC ERRORS . . .

[1] Press the Win + X keys together > Command Prompt (Admin).
[2] Highlight the command below.

NOTE:

If you have a Relocated Desktop, then change the %UserProfile% part of the Command below to the actual path of the Relocated Desktop folder.

[3] Press the Ctrl + C keys together.
[4] Right-click inside the Administrator: Command Prompt Window > Paste.
[5] Press Enter.

Code:

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > "%UserProfile%\Desktop\SFC_Details.log"

• This will create a SFC_Details.log file on the Desktop.

EITHER:

Copy & Paste the results into your post using the [CODE] tags . . .

[1] Open the SFC_Details.log file in Notepad.
[2] Press the Ctrl + A keys together.
[3] Press the Ctrl + C keys together.
[4] In your post, click the Hashtag icon #.
[5] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

• In your post it will look like this . . .

Code:

<<< Results Here >>>

OR:

UPLOAD the file => How to Upload and Post Screenshots and Files at Ten Forums.

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I hope this helps.

@Paul Black @jmatt @steve108

Thanks a lot!

I'll do everything you suggest but it's going to take time to understand all the instructions, it's advanced knowledge.

Last night I tried to leave the laptop running the memtest86+ but I really don't know what I did.

I installed it in a pendrive and tried to boot from it. However the booting menu was totally new to me, I had never seen such a menu but it offered me options to run a disk test and a memory test, I run both (1 hour long the second) and apparently nothing is wrong.

Now, I don't know if I run the memtest86+ or a test in my BIOS or UEFI (I really don't bloody understand what those things are).

So tonight I will try again to run the memtest86+ if I can ever find it. I even forgot how to boot to the boot menu... pressing esc, del or F2... I don't even remember...

Then I will go with your suggestions which might take some time for me to understand that chinese language... :)

@steve108 when I say it freezes with heavy usage it's because it tends to freeze (needing restart) when I have many things running, for instance I usually have eMule and uTorrent with many files uploading and downloading, also three or four browsers with lots of tabs open at the same time, I always have open Chrome and TOR at least, with lots of tabs each, easily 30 on each, but many times also open Firefox and Opera. Having the four open together is very usual. Additionally I am frequently sending movies to the TV via VLC and Chromecast. And frequently I have music or radio on or I am processing videos with Handbrake.

This laptop is wonderful, superfast and with 12GB RAM I can have everything I want open, but sometimes those freezings occur.

Now, the doubt is that the freezings may happen when I dont have so much stuff running and then I hesitate about what is happening...

Thanks a lot for your help.

*By the way, I am reading about the history of Spanish Texas and it was totally empty when we lost it in 1821, only 20.000 inhabitants in the whole Texas which is huge (50% larger than Spain), imagine how empty it was. We had only 30.000 inhabitants in Florida in 1821 too, I wonder how there is yet some Spanish cultural heritage over there after 200 years. How sad we didn't find the oil as James Dean and Rock Hudson did We might be rich, lol. (Sorry for this off-topic) :)