Weird white/black box wont disappear from desktop


  1. clerkz
    Posts : 2
    Windows 10
       New #1

    Weird white/black box wont disappear from desktop


    Hello, i was hoping someone could please provide some help to this situation. There is a black box with a white header that are staying stuck on my desktop. I am fully updated on everything i have restarted more than once. After i restart and login the window actually shows up as the bottom photo attached. I can alter the size and it never disappears or shows i have any programs open.











    OS Build 19042.870










    Weird white/black box wont disappear from desktop-wtfisthis.pngWeird white/black box wont disappear from desktop-wtfisthis2.pngWeird white/black box wont disappear from desktop-wtfisthis3.png

    - - - Updated - - -

    It tries to make it full screen if i drag it to the top. super weird


    Weird white/black box wont disappear from desktop-wtfisthis4.png
      My Computer
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  3. dalchina
    Posts : 44,968
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, to identify the underlying process, install WinSpy++
    Download WinSpy++ 1.7

    - drag the target over that window and the details should be displayed in WinSpy's window.

    Once you know the process responsible you can look for related startups, the most complete list- including scheduled tasks- being given by Autoruns (free from MS) which gives check box control and information on each in categories (as well as other categories unrelated to this).
      My Computers
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  4. clerkz
    Posts : 2
    Windows 10
    Thread Starter
       New #3

    You are awesome thank you so much. The problem was voicecontrolengine.exe after further research I found it pertains to MSI Dragon Center.
      My Computer
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  6. dalchina
    Posts : 44,968
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #4

    credit the guys who create these useful tools- there are several such around..
      My Computers
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