Trouble writing/deleting files on DVDs


  1. Posts : 4
    windows 10 Pro Build 19042-867
       #1

    Trouble writing/deleting files on DVDs


    I have Windows 10 Build 19042.867. Dell desktop - about 3 months old with internal Optical Disk Drive (ODD) and external ODD.

    My backup routine is to backup files to the external USB DVD-RW and, on a weekly basis, pull DVD media and insert media from 10 cycles ago t. I then select all files (using Windows Explorer) and delete them. Been doing it for 20 years like this with few problems.

    I did this today and when I try to delete the files I find the delete command is grayed out. I then tried to just format the disk from Windows Explorer and that option is not on my right-click menu. When I tried to format it from the Disk Management mcc I get an error message that says

    "An unexpected error has occurred. Check the System Event Log for more information..."

    I cannot find any listing in the System Event Log that seems to bear on this issue.

    Expanding my test I find that I cannot delete files when the disk is in the Internal ODD as well. Also, when I tried a different disk I get the same problems (tried both DVD-RW and DVD+R.)

    That said, the computer sees the drives and the files on the drive. I can play movies from the drives and I can copy files from them as well. I just cannot copy files to the ODD or delete files.

    I would guess it was just bad media if it only happened on the one disk but that fact that I cannot format a blank DVD-RW or DVD+R has me concerned.

    Suggestions?
      My Computer


  2. Posts : 11,387
    Windows 10 Home x64 Version 21H2 Build 19044.1706
       #2

    You've had a much better run than I had and that others have reported in TenForums.
    - DVD-RW & DVD+RW are notorious for lack of reliability.
    - Using external USB-connected hard drives can work out much cheaper than using DVD+-RW as well as being much more flexible & reliable.
    - I was so impressed when I took the plunge to trying external USB-connected hard drives about ten years ago that I still have about £100-worth of DVD-RW just sitting in a box entirely unused.

    Welcome to TenForums. Check the Tutorial index regularly - personally, I download it as an xlsx each month [the link is at the bottom of the index].

    Denis
      My Computer


  3. Posts : 1,149
    win10 home
       #3

    Isobuster is an excellent programme for checking and finding DVD problems.
      My Computer


  4. Posts : 17,727
    Win 10 Home 10.0.19044.1706 (x64) [21H2]
       #4

    You can only "re-use" DVD RW. (read/write)
    DVD R are write once, read over and over. Once finalized, nothing can be deleted.

    In my experience, Verbatim CDs/DVDs of either stripe, have the highest reliability.

    I've also had the most luck with DVD- and CD-
    Not so much with the DVD+ and CD+

    VERBATIM,CD-R,CD-RW,DVD+R,DVD+R DL,DVD+RW,DVD-R,DVD-RW CD / DVD / Blu-Ray Media | Newegg.com
      My Computer


  5. Posts : 4,573
    Windows 10 Pro
       #5

    Sony`s and Memorex are good too.
      My Computers


  6. Posts : 4
    windows 10 Pro Build 19042-867
    Thread Starter
       #6

    I appreciate the input. I only use Verbatim media.

    I don't think the problem is with the ODD drives or the media. What are the odds that only some functionality would die on two different drives at the same time. This is a Windows 10 switch that got set wrong.

    As a new test I tried burning a .mp4 file to a DVD. (I use ConvertX ver 7.0). It worked fine. So, I can write to a DVD if I don't use Windows Explorer and still read from drives. Still can't delete files or format new media.

    What else should I look at?
      My Computer


  7. Posts : 1,149
    win10 home
       #7

    To cleanup any Win10 file corruption,run:
    sfc /scannow followed by:
    dism /online /cleanup-image /restorehealth.
    If the problem persists,try using---imgburn---available from---videohelp.com---a completely trustworthy site and one dedicated to all things video.Highly specialised.
      My Computer


  8. Posts : 2,501
    Win 11 Pro
       #8

    RW media is known to lose data and/or format. It sounds like a great way to use Optical media like an old floppy but it "aint". RW problems used to be a hot problem topic on Dell forums. It seems to be a dead issue now as most have moved on from optical media to either flash drives or to hard drives or SSD's.
      My Computers


  9. Posts : 4
    windows 10 Pro Build 19042-867
    Thread Starter
       #9

    Thank you to everybody who helped out. My problem really isn't with using ODD and DVD-RW as backup - I know about the problems and it still works for me. This is a windows problem as I no longer have the option to format a disk in File Explorer. Joeandmarg0's input on March 20 was probably the closest to fixing my issue. I still don't have the ability to format from File Explorer but I can do it from the Disk management applet so I can get by. Thanks again to everybody.
      My Computer


 

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