Monitor, Keyboard and Mouse not waking up when resuming from sleep  


  1. Posts : 2
    Windows 10 LTSC 2019
       #1

    Monitor, Keyboard and Mouse not waking up when resuming from sleep


    I've been facing this issue for a while now regarding sleep mode. The PC enters sleep mode normally, but when I click the power button again to wake up the system, the keyboard and mouse stays off, and the monitor doesn't turn on.

    Everything inside the case turns on (fans, RGB), and if I power cycle the monitor, it displays 'No Signal' and then turns off again.

    Clicking the mouse or keyboard will cause them to light up as I press them, and then they go off again. They never stay on constantly, like normal, and replugging them doesn't help, or trying different USB ports. I end up needing to shut down the PC by holding the power button, and then turning it back on again.

    I'm currently running 1809 LTSC (17763.1817), but this happens on Windows 10 latest insider build as well.

    S3 sleep is enabled in the BIOS (set to Auto, disabled gives S1 sleep where the CPU stays on), I have Fast Startup (and Hibernation) disabled, USB selective suspend is disabled, and the GPU is set to prefer maximum performance.

    I have installed both the AMD Chipset driver (970) and the WHQL AMD GPU driver. Just for extra information, I know sleep is functional, as it works perfectly on my Linux dual-boot install.

    Any help with this would be extremely appreciated. Thanks!
      My Computer


  2. Posts : 5,687
    Windows 7 HP - Windows 10 Pro - Lubuntu
       #2

    On the power mode options, (Control Panel\All Control Panel Items\Power Options\Edit Plan Settings - Advanced) did you try to leave USB selective suspend setting to disabled?
      My Computers


  3. Posts : 2
    Windows 10 LTSC 2019
    Thread Starter
       #3

    Megahertz said:
    On the power mode options, (Control Panel\All Control Panel Items\Power Options\Edit Plan Settings - Advanced) did you try to leave USB selective suspend setting to disabled?
    Thanks, unfortunately yes, as I mentioned in my post it's set to disabled, but it doesn't help.
      My Computer


 

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