mysterious google script on windows login?

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  1. ineuw's Avatar
    Posts : 407
    Windows 10 Pro version 20H2 rel 19042.928
       #1

    mysterious google script on windows login?


    Why is there a google script running when I log into Windows? Aside from the fact that it's broken. Can anyone shed a light on it? There is nothing in my startup, and the Google update services are disabled. I don't use Chrome, and use mostly Firefox, and on occasion Vivaldi.

    mysterious google script on windows login?-googl-script-error.jpg
    script error https://www.googletagmanager.com/gta...d=UA-686301-39
      My Computers


  2. Posts : 370
    Windows 10
       #2

    It looks like something that piggybacked on some software you installed.

    Here are the first steps, more steps may be needed, after I see the result of these logs.

    Step 1: Run AdwCleaner
    Download AdwCleaner 8.1.0
    Download AdwCleaner
    Downloads - AdwCleaner - ToolsLib
    https://www.malwarebytes.com/adwcleaner/
    Close all open programs and internet browsers.
    Double click on AdwCleaner.exe to run the tool.
    Click Scan Now
    Click on Quarantine for all it finds.
    Reboot.
    Please Copy & Paste the contents of that logfile with your next reply.
    https://i.imgur.com/qERgl4y.gif

    Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on.
    Download Malwarebytes 4.3.0.210
    Malwarebytes Anti-Malware 4.3.0.206 Free Download - FreewareFiles.com - Security/Privacy Category
    Malwarebytes Anti-Malware 4.3.0.206 Screenshot - Freeware Files.com
    Malwarebytes Cybersecurity for Home and Business | Malwarebytes
    Forum
    Forums - Malwarebytes Forums
    FAQ - Malwarebytes won't run or failed to resolve my issues
    https://forums.malwarebytes.com/topi...lve-my-issues/
    Scanning, you will get something like this.
    https://i.imgur.com/4NZ5Qw0.gif
    https://i.imgur.com/rRfr1oD.gif
    https://i.imgur.com/tShE6tQ.gif
    https://i.imgur.com/iJZHDC0.gif
    After a restart ( if required ) Copy & Paste the contents of the scan into your reply.
    If too large, upload to a site of your choosing.
    Follow these directions, until you get to Export.
    https://support.malwarebytes.com/hc/...s/360038479194
      My Computer

  3. ineuw's Avatar
    Posts : 407
    Windows 10 Pro version 20H2 rel 19042.928
    Thread Starter
       #3

    Thanks for the detailed directions. I use Malwarebytes regularly before every mirror backup. Did a scan with both recommended softwares, and everything was clean.

    I found the problem. The script error was from a failed uninstall of GoogleBackupAndSync. Using CCleaner's registry cleaner, it found several related obsolete keys immediately. After cleaning, the error was gone.
      My Computers


  4. Posts : 370
    Windows 10
       #4

    Nice work.
      My Computer

  5. AdeGiyan's Avatar
    Posts : 2
    Windows 10
       #5

    Hello @ineuw
    Can I know what did you do exactly to fix that problem?
    I think you did like what I did in the image below
    But, it doesn't work. Or maybe I was wrong to do that? I don't know, that's why I'm asking to you because this thing is quiet annoying for me. It shows up every single time I boot up my laptop.
    Thank you for reading my reply

    mysterious google script on windows login?-23161f9229d5b7b2709b5a82b6d9d730.png
      My Computer

  6. ineuw's Avatar
    Posts : 407
    Windows 10 Pro version 20H2 rel 19042.928
    Thread Starter
       #6

    AdeGiyan said:
    Hello @ineuw Can I know what did you do exactly to fix that problem?

    The problem came back later. Tracked it down to a file named "experience.exe" that was included in C:\Program Files\Minitools .... folder. When clicked, it generated the script error. This file may be packaged in other apps. I deleted the file from the folder and the error disappeared.
      My Computers


  7. Posts : 370
    Windows 10
       #7

    AdeGiyan, if you don't have Minitools installed, upload these logs.

    Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not your Desktop, drag it out of it's location onto the Desktop.
    Download Farbar Recovery Scan Tool
    If we have to run Farbar more than once, refer this SS.
    https://i.imgur.com/yUxNw0j.gif
    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    Double-click to run it. When the tool opens click Yes to disclaimer.
    Press Scan button.
    It will make a log (FRST.txt) on the Desktop.
    The first time the tool is run, it makes also another log (Addition.txt) on the Desktop.
    The logs are large, upload them using this. No time delays/Captcha-I'm not a Robot/account/registration needed. Give us the links please.
    Free file sharing without registration and size limits
    https://i.imgur.com/7UiiqWr.gif
    https://i.imgur.com/6N1gfOj.gif
      My Computer


  8. Posts : 346
    Windows 10 Home 20H2 x64
       #8

    That looks like an Internet Explorer error pop-up for a script issue. Good chance of malware!
      My Computers

  9. Try3's Avatar
    Posts : 7,727
    Windows 10 Home x64 Version 20H2 Build 19042.928
       #9

    ineuw said:
    The problem came back later. Tracked it down to a file named "experience.exe" that was included in C:\Program Files\Minitools .... folder. When clicked, it generated the script error. This file may be packaged in other apps. I deleted the file from the folder and the error disappeared.
    Thanks for tracking it down and posting your results.

    I just had that script error dialog this morning. I found the experience.exe file as you indicated. It seems to have been installed with my MiniTool Partition Wizard v11.5 [I updated to v12 ages ago but the file date matches v11.5's installation date]. This script error had never appeared before so I'm going to keep my eye on things.

    Denis
      My Computer

  10. AdeGiyan's Avatar
    Posts : 2
    Windows 10
       #10

    Thank you so much @ineuw and @jmatt for helping me.
    I think I have fixed that error because there's no more script error when my laptop boots up.
    Because I have minitools partition wizard installed before, and there was an update notification everytime my laptop turned on. But since the script error shows up, the update notification from minitool doesn't show up anymore. So I think there's a problem with minitool's update notification window and it turned into a script error window. I have uinstalled Minitool partition wizard because the last time I use it was 3 or 5 months ago which means I don't use it so often and also it creates this error scrip window.
    Thanks a lot for you guys who helped me facing this issue. I hope this thread helps a lot people out there.
    Cheers
      My Computer


 
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