Computer Stuck in Automatic Repair Loop

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  1. Posts : 9
    Windows 10
       #1

    Computer Stuck in Automatic Repair Loop


    So I recently purchased a new M.2 SSD, the Samsung 970 EVO, and I tried installing it yesterday. I wanted to install it into the second M.2 slot on my motherboard, but for some reason the screw was stripped despite never touching it before. I ended up having to force it out with pliers and I was able to eventually take it out. I was able to install it just fine, but once I booted my computer back up, it wouldn't go past the boot up sequence and it eventually went into an automatic repair loop.

    Once that happens, the repair doesn't go through all the way and it goes to the blue screen that gives you advanced options. I tried resetting my PC and even doing a system restore but nothing worked on that end. What confuses me more is that the computer does read my two SSDs just fine, so I don't think it's anything wrong with the SSDs themselves.

    If the information is helpful, I did use a dust spray to clean out the motherboard while trying to take the screw out. I may have sprayed a bit too close to the board though.

    MB: B550M DS3H
    CPU: AMD Ryzen 3 3100 4-Core
      My Computer


  2. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #2

    Are you able to get into safe mode?

    When the blue screen with options appears click on "Troubleshoot" and select then "Startup settings"
    Choose "safe mode" on next screen

    Safe mode will not start any drivers that are not essential so that may give some starting clue, let us know if that let's you into OS?
      My Computer


  3. Posts : 1,564
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #3

    If the information is helpful, I did use a dust spray to clean out the motherboard while trying to take the screw out. I may have sprayed a bit too close to the board though.
    presumably not with power connected -
    and what make of dust spray please - a air duster spray designed for such use or what please.

    Re this
    I ended up having to force it out with pliers and I was able to eventually take it out. I was able to install it just fine, but once I booted my computer back up, it wouldn't go past the boot up sequence and it eventually went into an automatic repair loop.
    what happens if you remove the installed drive and then power on.

    It is difficult at this stage to know what has occurred.
    The M2 placement is as follows
    Follow the steps below to correctly install an M.2 SSD in the M.2 connector.
    Step 1:
    Use a screw driver to unfasten the screw and standoff from the motherboard. Locate the proper mounting
    hole for the M.2 SSD to be installed and then screw the standoff first.

    Step 2:
    Slide the M.2 SSD into the connector at an angle.
    Step 3:
    Press the M.2 SSD down and then secure it with the screw

    I presume you did check that in your effort to remove the screw - you have indeed left the standoff in position, rather than placing the M2 Drive in position without the standoff
      My Computer


  4. Posts : 9
    Windows 10
    Thread Starter
       #4

    Unfortunately it does not let me go into Safe Mode. I attempted it a few times but then it went straight back to the reboot loop.
      My Computer


  5. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #5

    Before playing with hardware attempting to find what's wrong, I recommend you boot into linux live and see if you can find some issues.

    If all goes fine, install it on trouble SSD and again see if there is a difference.

    Try Ubuntu before you install it | Ubuntu
      My Computer


  6. Posts : 9
    Windows 10
    Thread Starter
       #6

    Macboatmaster said:
    presumably not with power connected -
    and what make of dust spray please - a air duster spray designed for such use or what please.
    I used Surf Onn, the kind you can get at Wal-Mart. I primarily use it to clean out my keyboard and dust off my laptop.

    If I remove the newly installed driver, it doesn't change a thing. It still goes on its loop.
      My Computer


  7. Posts : 1,564
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #7

    Did you follow the procedure I outlined from your manual
    The M2 drive has three positions
    Š 1 x M.2 connector (M2B_SB), integrated in the Chipset, supporting Socket 3,
    M key, type 2242/2260/2280 SSDs:

    Have you checked IF you removed the standoff by accident when removing the screw
    It is not a question of uninstalling the driver

    It requires you to remove the newly installed drive and check the standoff position.

    Until you do that - we will not be able to determine the cause.


    IMHO
    Before playing with hardware attempting to find what's wrong, I recommend you boot into linux live and see if you can find some issues.
    If all goes fine, install it on trouble SSD and again see if there is a difference.
    installing Linux on that new Samsung Evo - even if your could - with Windows 10 already installed - would be a wrong move - without you knowing what you are doing.
    Even although it is on another drive you may find out, that you have problems with the windows boot loader.
      My Computer


  8. Posts : 9
    Windows 10
    Thread Starter
       #8

    Macboatmaster said:
    Did you follow the procedure I outlined from your manual
    The M2 drive has three positions
    Š 1 x M.2 connector (M2B_SB), integrated in the Chipset, supporting Socket 3,
    M key, type 2242/2260/2280 SSDs:

    Have you checked IF you removed the standoff by accident when removing the screw
    It is not a question of uninstalling the driver

    It requires you to remove the newly installed drive and check the standoff position.

    Until you do that - we will not be able to determine the cause.
    I installed an M.2 when I first built my PC, so I know how to put it in. The computer does read both M.2s just fine, but I will check whether or not the standoff was moved while removing the screw.
      My Computer


  9. Posts : 4,551
    Windows 11 Pro 64-bit
       #9

    What happens when you try to reset Windows OS are there any error message?
    Does the BSOD error message list which driver causing the error?
      My Computer


  10. Posts : 1,564
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #10

    I in
    stalled an M.2 when I first built my PC, so I know how to put it in
    cheers
    You will appreciate, of course I had no way of knowing that.
    Novices sometimes remove the screw, but then do not realise there is a standoff - in position.
    Some boards, come with the screw and standoff already installed in the final position slot - eg in this case 2280 on that M2 slot.
    Some boards come without them installed but in the accessory pack.
    Yours presumably from the manual - where I took the copy and paste from - came with it pre-installed.
    I just wondered if with the difficulty you had removing the screw - there has been some manner of other problem caused.

    Re this
    Does the BSOD error message list which driver causing the error?
    I am unsure if we have a BSOD with an error
    I think we may be talking about the advanced recovery options etc - blue background screen
      My Computer


 

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