New
#1
Laptop Battery dead
Hi
Windows 10
A 2 fold question. I have an HP Omen Laptop and for some time now that battery refuses to charge. For long time though the computer recognized that there was a battery as it always said it had 92% charge remaining but it would not charge.
So first question is is there some setting I may have accidently bumped that would turn off charging ability?
Second part is unfortunately even though it had 92% charge apparently my power adapter was not fully seated one day and I didn't notice that it was running on battery power until the laptop just shut off one day no warnings or anything about battery power levels.
Then recently I started to get this windows blue screen saying there was some error and needed to restart. I searched the error code and they suggested doing a Windows Memory diagnostic check and it also did indicate that power supplies could be a cause of the issue.
So I went ahead and checked using the WDT and if returned that there was some hardware issues and to contact the manufacturer.
But not going to go that route as would probably just replace the system if I had to.
But my second question is this. If it is the dead battery causing these blue screens like the article mention could be a potential cause is there a way to get windows to ignore the fact that the battery is dead especially since I use a power supply 99.9% of the time.
The battery on this laptop is internal (Didn't realize that when I bought the system) so can't easily change it short of pulling the back off. But is there a way to get windows to ignore the state of the batter?
Thanks
Dave