Can't create a new folder Win10

I think this is the third time I have asked this question, and each time it has been more difficult to resolve.

OK. The normal method I create a folder is to click on the New Folder Icon in the Desktop. This has not worked for well over 1 year. I would like to get back to that method of creating a folder.

Then, I got the New Folder Icon into the Customized Quick Access Toolbar. That worked for a while, but has now stopped working.

So I'm now stuck with the same problem. I cannot create a folder. This is more than really stupid. I would not consider myself a Windows expert. Far from it. I use it as a tool only. To a non-expert like me, it would seem to me my permissions are all f*-up. So my first question would be is there an easy way to reset all my permissions to what they were as a new standard user and admin would have?

After that. I'm kinda out of ideas already. Unless there is an infection doing this. My AV program is BitDefender.

I'd appreciate any and all help. TenForums has always had a wonderful team of helpers. And I need help. Although I claim to be a non-expert. I generally have no problem getting into the weeds.

rgds
stu

Hi idgat,

Right clicking on the Desktop doesn't offer me an open new folder option.

I added it via the menu options. But still doesn't work.

In Widows Explorer the New Folder doesn't do anything at all.

That's the problem. The open new folder problem doesn't work ANYWHERE.

Hello @stub,
Have you ever tried this tutorial? Add or Remove Default New Context Menu Items in Windows 10

Specifically the Restore_New_Folder_context_menu_item.reg section?

cheers mate

Hi Steve,

Nope. I'll give it a try. Thank you.

rgds
stu

stub said:

Hi Steve,

Nope. I'll give it a try. Thank you.

rgds
stu

You're welcome and please update us on if the issue was resolved or not - /cheers mate
steve108

Hi Steve,
I chose to option 1 restore all. Nothing changed. I did this as myself, who is an adminstrator. I'll try again as Administrator.

rgds
stu

rgds
stu

stub said:

Hi Steve,
I chose to option 1 restore all. Nothing changed. I did this as myself, who is an adminstrator. I'll try again as Administrator.

rgds
stu

rgds
stu

Option 1 would also seem to be a reasonable choice for your situation. Please update on your attempt with opt 1 from admin account.

Additionally, please try from an admin powershell:

Code:

sfc /scannow
and 
dism /online /cleanup-image /RestoreHealth

to see if they find any Windows install issues.