Windows crashed a lot with black screen  

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  1. Posts : 18
    win10
       #1

    Windows crashed a lot with black screen


    my win10 started one day to crash with black screen and some kind of blinking (screen change the kind of black, or turning of and on) it happen about one time in a day.
    im suspecting it started right after windows auto updated the nvidia driver.
    is there any way i can reassure it's cuased by nvidia driver and downgrade it?
      My Computer


  2. Posts : 41,625
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hello, some details could help respondents:

    Windows crashed a lot with black screen-win-10-version.png

    Fill in specifications of your PC - don't even know if it's a laptop, surface, desktop... tutorial available if needed.

    What's the build of your Nvidia driver?

    How long ago did this happen?

    Have a look at your Update History (drivers at the bottom) or your Device Manager to see updates and build numbers.
    Were there any updates around the time this started?
    Or did you make any other changes- hardware or software?

    Considering reversion to a good state:

    Do you use disk imaging regularly and routinely as is so often recommended here? E.g. Macrium Reflect (free).
    Most people simply ignore this question alas.

    Do you have a suitable System Restore point you could use?Crashes:Have a look at your Update History and look for red x's and see if any of the dates and times correspond to a crash.

    Please any screenshots thus:
    Windows crashed a lot with black screen-screenshot-.png
      My Computers


  3. Posts : 18
    win10
    Thread Starter
       #3

    Ver 2004 build 19041.804Windows crashed a lot with black screen-nv.jpg
      My Computer


  4. Posts : 41,625
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Await response to the rest. Thanks.
      My Computers


  5. Posts : 18
    win10
    Thread Starter
       #5

    Here is PC info (i think all of it is here, right?)
    MYC.TXT

    - - - Updated - - -

    Have a look at your Update History (drivers at the bottom) or your Device Manager to see updates and build numbers.
    Were there any updates around the time this started?
    Or did you make any other changes- hardware or software?


    i didnt make any hardware change.
    i'm not sure when exactly when does this started to happen.
    i think that nvidia driver just updated it self...
      My Computer


  6. Posts : 41,625
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #6

    You should be able to check that as I suggested above.

    You can get a copy of the approved driver from your manufacturer's driver page assuming your PC isn't custom built.

    Disabling the Nvidia driver from updating has sometimes proved harder.
    Determine if it was delivered by Windows Update (see Update History). No info from you on this.

    Tutorials are available for hiding (disbabling) updates, disabling driver updates and disabling driver updates for particular hardware.

    Make and model of your PC:
    Please click 'My computers' under my post for an example.

    I will give you the tutorials as it seems you don't know how to provide appropriate information:
    Collecting System Specifications in Windows
    System Specs - Fill in at Ten Forums
      My Computers


  7. Posts : 18
    win10
    Thread Starter
       #7

    Determine if it was delivered by Windows Update (see Update History). No info from you on this.

    i never installed it manually so i guess windows updated did it automatically.

    When i download the drivers from nvidia website i get thie message
    Windows crashed a lot with black screen-nvidia-error.jpg
      My Computer


  8. Posts : 41,625
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #8

    i never installed it manually so i guess windows updated did it automatically.
    Don't guess- again, look at the history for that driver in your Device Manager.
    See if you can roll back the driver there.

    And to check if updated via Windows Update, your Update History.

    I assume your PC is custom built, so does not have a drivers page for the whole PC. Is that correct?
      My Computers


  9. Posts : 18
    win10
    Thread Starter
       #9

    i dont find any option to roll back the driver
    i bet you point to this window?
    (sorry for the RTL and language)
    Windows crashed a lot with black screen-g.jpg

    and yes,it's acustom build pc.
      My Computer


  10. Posts : 41,625
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #10

    No, as I said, the Device Manager. Similar to this:
    Windows crashed a lot with black screen-1.png

    - but for your Nvidia card (this PC doesn't have one).

    You can see the Rollback button there.

    You will be able to see your Update History if you click the button here:
    Windows crashed a lot with black screen-1.png

    Drivers should be at the bottom of the list.

    Note: there's no guarantee your problems are related to your graphics driver at all.

    If there has been no graphics driver update in the period of interest it may well not be related to that.
      My Computers


 

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