New
#21
From a thread I started in the Macrium forum, if I had done the backup from a Macrium Rescue drive it would have saved the Shadow Copies. I did the backup via Macrium from a WIN10XPE rescue drive whi9ch is really Windows 10 so Macrium used VSS which cause the Shadow copies to be lost. Live and learn.
Set everything up as best I could and returned the system to my friend. Her brother should be able to setup the things she needs. Ssince I did not have her E-mail password I couldn't setup Outlook or Itunes or Webshots.
I learned some things so not a waste or total loss.