Stuck in Safe Mode Login Screen with no options

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  1. Posts : 10
    Windows 10
       #1

    Stuck in Safe Mode Login Screen with no options


    Hi,


    Please can you help. I am completely locked out of my PC.


    I wanted to turn fast boot on my bios so I selected to put the Windows 10 into Safe Mode after changing the Bios settings.


    Now I am stuck on Safe Mode login screen as I do not know my password.


    From the Advanced Options screen, I have selected Startup Settings, to try to Enable Safe Mode with Networking, but the USB keyboard won't work in Startup Settings, I have tried every USB port on my PC, but it doesn't work. (Other people have had this issue). The annoying thing is that the keyboard does work on the safe mode login screen but not in Start Up Settings. I have also tried wireless keyboards which also don't work in Start Up Settings, but also do work in the login screen.


    I have changed my Windows password on my phone but because I'm not connected to the network (even though I have an ethernet cable plugged into my PC and modem) it says my password is wrong.


    From the Advanced Options screen, I have even tried resetting the PC but that requires a password.


    So now I can't get into Windows and I can't get into Bios.


    Does anyone have any suggestions please?


    Thank you.
    Last edited by DSerious; 19 Feb 2021 at 04:20. Reason: Title wasn't exact
      My Computer


  2. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @DSerious,

    DSerious said:
    Please can you help. I am completely locked out of my PC.

    I wanted to turn fast boot on my bios so I selected to put the Windows 10 into Safe Mode after changing the Bios settings.

    Now I am stuck on Safe Mode login screen as I do not know my password.

    Does anyone have any suggestions please?

    You should be able to use one of the options in the Tutorial below to start Windows back in Normal Mode [ You might have already seen this and tried it! ] . . .

    > How to Start Windows 10 into Safe Mode or Normal Mode

    Another option might be to Boot into a Win PE USB and connect to the Internet if you think that might fix it.

    I hope this helps.
      My Computer


  3. Posts : 10
    Windows 10
    Thread Starter
       #3

    Hi,
    Thank you for your reply.

    Unfortunately, none of these options in the tutorial work for me as I cannot use any f keys for the Startup Settings options. I cannot start Msconfig from the safe mode login screen and I cannot use Command Prompt without a password.

    Will the Win PE USB actually work if I cannot connect to the network in Safe mode?
      My Computer


  4. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #4

    Hello @DSerious,

    DSerious said:
    Will the Win PE USB actually work if I cannot connect to the network in Safe mode?

    It should do!

    If you use WinXPE and Boot it, it will connect to the Internet, as long as you were able to connect to the Internet prior to this happening. You will need another computer to download the ISO [ use the ISO as is without ANY changes ] and create a Bootable USB . . .

    > Windows 10 Recovery Tools - Bootable Rescue Disk

    I hope this helps.
      My Computer


  5. Posts : 10
    Windows 10
    Thread Starter
       #5

    Okay thank you. I will give it a go.
      My Computer


  6. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #6

    DSerious said:
    Okay thank you. I will give it a go.
    You are VERY welcome.
      My Computer


  7. Posts : 10
    Windows 10
    Thread Starter
       #7

    Sorry, how would I select the Boot drive if I can't access bios?
      My Computer


  8. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #8

    Hello @DSerious,

    DSerious said:
    Sorry, how would I select the Boot drive if I can't access bios?

    Have a look at this . . .

     BOOT Menu and BIOS Settings HotKeys

    When you BOOT the computer, it goes through a very quick POST [ Power On Self Test ].

    If you want to enter the BOOT Menu or BIOS Settings, and you know the correct HotKey, then you press that key at this stage before the POST finishes and the OS loads.

    If you do NOT know the correct HotKey, and you are quick enough, they will be displayed briefly on the screen.

    If the POST is just too quick, then the following comprehensive HotKey list [ from the different manufacturers ] may be of help.

    > Hot keys for Boot Menu / BIOS Settings

    Additionally, here is a comprehensive list [ Intel ] of the the different manufacturers support websites.

    > Computer Manufacturer Support Websites

    I hope this helps!
      My Computer


  9. Posts : 10
    Windows 10
    Thread Starter
       #9

    Thank you for your help again. Much appreciated.
      My Computer


  10. Posts : 4,445
    several
       #10

    If you cant make one, you can borrow mine, it isn't quite completed to my satisfaction, but it will do for the moment. Extract to usb using the usb7ice in that same thread.
    onedrive link:
    1904fixed.iso


    WIN10 PE bootable disk won't see main computer HD ó AOMEI Forum
      My Computer


 

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