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#21
Thanks for coming back and being a good sport. I actually used neither of the ones you mentioned but the HP PC HARDWARE DIAGNOSTICS 4-IN-1 USB KEY1 and the VISION DIAGNOSTICS, neither of which were correct. I didn't mean to do the wrong thing. I asked you which of the diagnostic tools to load up but didn't get an answer.
This was not wilfullness but ignorance on my part. I am definitely going to do exactly as you suggest.