Ctrl-Alt-Del not working at login screen

Hello @SWBodager,
Welcome to TenForums.

SWBodager said:

I have a Panasonic Toughpad running Windows 10 Pro that has recently stopped accepting Ctrl-Alt-Del at the login screen.

Have you seen this? => How to Enable or Disable Secure Sign-in with Ctrl+Alt+Delete in Windows 10

SWBodager said:

Thanks!

I cannot get into Windows in order to disable ctrl-alt-del, and because this is a domain joined computer shared by different people in its department we cannot disable that feature.

I'm hoping to be able to fix this issue without having to reset the pc but I'm not finding any solutions anywhere short of running commands within Windows, which is something I cannot do.

Hi SWBodager, welcome to Ten Forums.

See if the directions on this site apply and can help you gain access to the bios. Some older PCs I've worked on provided options for ctrl-alt-del within the bios settings.

Boot Mode PANASONIC Toughpad FZ-G1, how to - HardReset.info

If this PC is maintained by a departmental IT person, perhaps you should be speaking with them instead. I used to often tweak things on my old company laptop and if anything went South (and it did occasionally), they'd get annoyed and remind me of company IT policy.

I'm happy to proceed provided you understand that your company policy may not approve and react negatively to your breaching their IT policy.

Another consideration for a company managed PC is that it may be locked up tight and not allow you access to system tools like Command Prompt. If I've misunderstood your situation, I apologize in advance.

I have to step out for a bit and will try to get back ASAP.

SWBodager said:

That's ok, I am the departmental IT person. If anything gets screwed up I'll be the one re-installing everything.

Excellent and good to hear.

Although you suggest that the ctrl-alt-del is working, it isn't getting you where you need to go. That to me says, not working. There's not much point of debating semantics, let's focus on getting what you need.

I was suggesting you try the process identified in that link in post #4 in order to access the bios settings. Once in there, investigate the possibility of disabling the ctrl-alt-del process to logon.

If that's of no use, create a bootable USB stick on another PC, change the boot order in your bios to boot from the USB and hopefully that will get you to an Administrative Command Prompt.

From an Administrative Command Prompt, type

Code:

sfc /scannow

+ enter.