Black Screen after "preparing automatic repair"

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  1. Ornithophilia's Avatar
    Posts : 128
    Windows 10 32 bit
       #1

    Black Screen after "preparing automatic repair"


    Yesterday, my HP Envy 17 j177nr was working flawlessly. However, today I was experiencing lots of lags and freezes to the point where the laptop is unusable

    I decided to power off and on three times to attempt some kind of repair. However, after it says "preparing automatic repair" I ALWAYS get a black screen, no cursor, no nothing. It does NOT move beyond that black screen. It will stay at that black screen all day if I let it.

    I tried ALL steps on the internet to fix it, including removing all peripherals including the power cord and battery and holding the power button for 30 second which everybody says that fixes the problem—except it DOES NOT for me. It still goes into "preparing automatic repair" and to that black screen afterwards.

    I ran the HP HDD and memory test and all pass with flying colors.

    Does anybody know how to fix this?
      My Computer


  2. Posts : 448
    Windows 10 Home 21H1 x64
       #2

    I still suspect a bad drive. Unless it's the connection to it.
      My Computers

  3. Ornithophilia's Avatar
    Posts : 128
    Windows 10 32 bit
    Thread Starter
       #3

    I doubt that it is a bad drive. It is not even a year old. Upgraded from 1 TB to brand new 2 TB April 2020

    I was able to get past the black screen by plugging the laptop in but leaving the battery out and then I followed these instructions: How to disable automatic repair on Windows 10 | Windows Central

    However, now I receive the following error message at startup:

    Your PC/Device needs to be repaired
    an unexpected error occurred error code 0xc000000f

    Which Google has absolutely nothing on that message. Only spammy dodgy results.

    Startup repair just tells me that repairs cannot be made and while there IS restore points on this PC, it always hangs on "restoring files"

    What else to do?
      My Computer


  4. Posts : 38,716
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    These are some options:

    a) check the drive
    b) perform a reset save files equivalent (reinstall drivers and applications)
    c) clean install after backing up important files
    d) troubleshoot the failure to boot
      My Computer


  5. Posts : 798
    win10 home
       #5

    Are you able to access the bios and if so,then enter the boot menu section and check the first boot option.
    Removing the mobo battery only resets the bios to the default setting,absolutely nothing to do with Win 10.
    The three power on/off selections has started the Automatic Repair mode,the problem now is that you do not have any recovery type system from which to recover.
    If you have access to another computer,try using the media creation tool and make another win 10 and/or recovery tool,to boot from it.
      My Computer

  6. Ornithophilia's Avatar
    Posts : 128
    Windows 10 32 bit
    Thread Starter
       #6

    I tried these instructions after booting from a flash drive made with the media creation tool but I always get the following error message: Use DISM to Repair Windows 10 Image

    "Error: 126

    The specified module could not be found"

    I made sure that I was using the right drive letter for the source by doing the diskpart thing

    Google has NO information on this error with DISM. ONLY other things not related to DISM


    The log says "could not load the image session" HRESULT=8007007E which Google says "no results for"

    What now?

    - - - Updated - - -

    Multiple people viewed this since I made my last comment and nobody has any more advice?
    Last edited by Ornithophilia; 15 Jan 2021 at 03:22. Reason: link didn't follow through
      My Computer

  7. Ornithophilia's Avatar
    Posts : 128
    Windows 10 32 bit
    Thread Starter
       #7

    Why is nobody helping me with my problem??


    I NEED my PC running because I stream and do schoolwork yet NOBODY on this forums wants to help me for whatever reason.

    Why am I being refused help (but others are not)
      My Computer

  8. Try3's Avatar
    Posts : 8,651
    Windows 10 Home x64 Version 21H1 Build 19043.1110
       #8

    Is this the problem you have been moaning about in your posts in other threads?

    Denis
      My Computer

  9. Try3's Avatar
    Posts : 8,651
    Windows 10 Home x64 Version 21H1 Build 19043.1110
       #9

    Personally, I think you should run SFC before going any further.
    SFC-DISM - TenForumsTutorials

    And then consider running a Repair install.
    Repair Install Windows 10 with an In-place Upgrade - TenForumsTutorials

    And then return to investigating the disk itself if there is any concrete evidence against it. Its youth is no reason to ignore the possibility but I have not seen anything in this thread to make me suspect the disk.

    Don't go interrupting other people's threads again.

    Denis
      My Computer

  10. Try3's Avatar
    Posts : 8,651
    Windows 10 Home x64 Version 21H1 Build 19043.1110
       #10

    You have not been refused help.

    Denis
      My Computer


 
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