Hello everyone!
First of all sorry if my English is not the best

I have an Asus's laptop, and some days ago, I recognized that my battery charging time got a liittle bit slower.
I searched how to slove it, and I found a tutorial on the Asus's site that shows how to update the Bios and this should be help for the time of battery charging.
The video: How to Update Notebook BIOS in Windows? - YouTube
There are 2 parts in the video and in each part I should download a file and install it.
I did the first part, and after that I didnt find the second file of the second part, but the guy who made the video said to download the file *if* im seeing it, but I didnt so i gueesed that I did all as well.

the issue:
After few hours, I turned off my laptop and I didnt see the loading white balls when the computer is turning off(at the blue screen that say turning off when you click on turning off button).
when im turning on the computer I also dont see these balls...

I dont really care about that, but it should be cause because of a problem and I dont know what is this problem that causing to this to happend.
The strange thing that after that I tried to create another user account on windows 10, and when im using this new account, all works perfect, but I want to use my original user/profile.

I will be glad of someone will help me with this problem.
Thank you!