1. Joined : Aug 2015
    Posts : 2
    Windows 10
       17 Aug 2015 #1

    Windows 10: Some privacy settings grayed out


    Hi guys, I've been using Windows 10 for a few weeks now and I was looking to get Cortana to work. However, Cortana tells me that I need to allow it to access contacts. I clicked settings and I saw that all the settings were on, but were grayed out.

    Click image for larger version. 

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    When I take a look at some of the other settings, some are also grayed out and some are not. When I go to the general tab, I get this:

    Click image for larger version. 

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    Sometimes if I look through the privacy settings, the settings app just crashes for no reason without warning and I'm left confused and unable to enable Cortana.

    I hope I've given enough info that can be used to solve my problem. Any help is appreciated, thanks!
      My System SpecsSystem Spec

  2.    17 Aug 2015 #2

    Are you on a corporate domain with settings managed by group policy manager?
      My System SpecsSystem Spec


  3. Joined : May 2015
    Central IL
    Posts : 3,059
    EL Capitan
       17 Aug 2015 #3

    For the OP. You would need to have an App or program with contacts in it. Otherwise, it will always be grayed out, if there is nothing associated in Default programs or contacts do not exist.
      My System SpecsSystem Spec


  4. Joined : May 2015
    Central IL
    Posts : 3,059
    EL Capitan
       17 Aug 2015 #4

    hiphopper said: View Post
    Are you on a corporate domain with settings managed by group policy manager?
    Has nothing to do with the OP issue. If you do not have an app or program with contacts in it. You will get a grayed out setting.
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    Posts : 101
    Windows 8.1 pro upgraded to Windows 10 pro
       17 Aug 2015 #5

    mine was the same way some settings were greyed out but I uninstalled the factory hp stuff that didn't work so I reinstalled the hp stuff then went thru the settings on those programs and then uninstalled again .. got rid of the greyed out stuff so I could manage them myself
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 2
    Windows 10
       18 Aug 2015 #6

    hiphopper said: View Post
    Are you on a corporate domain with settings managed by group policy manager?
    I'm not on a corporate domain. This is my home computer, which I'm the administrator of.

    bro67 said: View Post
    For the OP. You would need to have an App or program with contacts in it. Otherwise, it will always be grayed out, if there is nothing associated in Default programs or contacts do not exist.
    I find that odd because I got Cortana to work a few weeks ago without needing any further setup, but only now does it asks me to turn on the ability for apps to use my contacts.
      My System SpecsSystem Spec


  7. Joined : Apr 2014
    Posts : 599
    Windows 10 Pro Insider Preview (14971)
       18 Aug 2015 #7

    SSonic70 said: View Post
    I'm not on a corporate domain. This is my home computer, which I'm the administrator of.

    I find that odd because I got Cortana to work a few weeks ago without needing any further setup, but only now does it asks me to turn on the ability for apps to use my contacts.
    Under Settings/Privacy/Feedback&Diagnostics, did you set 'send service data to Microsoft' to basic (vs. full)? When I set it to 'basic' I had the exact same symptoms as you. When I set it back to 'full', all was good again...
      My System SpecsSystem Spec


  8. Joined : Mar 2015
    Posts : 616
    Windows 10
       18 Aug 2015 #8

    That's not how you enable Cortana anyway...

    Click on Cortana -> Notebook -> Settings

    Click image for larger version. 

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      My System SpecsSystem Spec


  9. Joined : Feb 2016
    Posts : 1
    Microsoft Windows 10 Pro v1511
       12 Feb 2016 #9

    fracking4oil said: View Post
    That's not how you enable Cortana anyway...

    Click on Cortana -> Notebook -> Settings

    Click image for larger version. 

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    You DO enable Cortana via the method you are pointing out here in the image, HOWEVER... when you enable Cortana it asks you to "pickup where you left off" and enable the privacy settings for contacts and takes you straight to the settings page where the items are greyed out.

    Was this ever actually resolved? If it requires apps to function, why is Cortana trying to get me to turn it on repeatedly? All it wants to do is enable the ability to see the contacts. Not app specific permissions.



    Am I crazy? I have been having this issue for a week now trying to resolve it and finally stumbled across this age old thread. I figured I would revive it to try and get an explanation.

    I am also unable to change my Diagnostic Usage Data from Basic to Full. ALSO..... I am not a part of an Organization. I am using my personal microsoft account on Windows 10 Pro 64-bit. Freshly installed I might add. (I did a refresh to resolve missing Windows Store application containers.)

      My System SpecsSystem Spec


  10. Joined : Jan 2015
    UK, Midlands
    Posts : 6,526
    Win 10 Pro (1607)
       13 Feb 2016 #10

    Hello, this error message is misleading. There are several possible causes. Here's something I picked up and put together last year:

    It is quite common. For example, simply changing Privacy settings may mean you see it.

    Have a look through the attached which I've gathered from various sources and threads and my own experience. It may help you.. on the other hand, as we're all on a learning curve, you may have encountered a different cause.
    Some settings are managed by your organization.doc

    Sometimes, related to this, you may find that some Settings e.g. Privacy, Feedback & Diagnostics, or Location (see e.g. the Location tile in the Action Centre) may not not available (tile greyed out).

    And sometimes Cortana is disabled and displays a similar message.

    Steps to fix 'Some settings are managed by your organization' in Windows 10

    This message may appear at the top of some Settings dialogues, typically Privacy dialogues. There are several possible causes and fixes.

    The message is misleading in that it is not necessarily some 3rd party or group policy that is responsible. It can arise simply because you, the user, have altered some Settings. As such it is not necessarily the case that you need take any action.


    Case 1. Privacy settings
    You may have chosen to make changes here e.g. with the intention of restricting information transmitted from your PC.

    You can remove the message and reset the settings as follows:
    Download and install
    O&O Shutup (freeware)
    OO ShutUp10: download free antispy tool for Windows 10
    Click Actions, Undo all changes.
    Check to see if the message has gone.


    Case 2. Using the Diagnostic and usage data setting
    Go to Settings and navigate the dialogues as follows:
    "Settings" -> "Privacy" -> "Feedback & diagnostics" -> "Diagnostics and usage data".

    If this is set to "Basic", change it to "Enhanced" or higher.

    Hopefully the message "Some settings are managed by your organization" disappears.

    Note: Sometimes this option is greyed out.

    OR

    Case 3. Telemetry, using the Group Policy Editor
    Note: the Group Policy Editor is not available in Windows 10 Home.

    https://www.itechtics.com/enable-gpe...ndows-10-home/
    - claims to enable the Group Policy Editor in Win 10 Home.

    Make sure you have administrator rights and follow the steps below:

    Step 1: Launch a Run dialogue by pressing the Windows key and R simultaneously.
    Type in gpedit.msc and click OK or Enter.
    Step 2: In the Group Policy Editor go to
    Computer Configuration/Administrative Templates/Windows Components/Data Collection and Preview Builds.
    Step 3: Find the Allow Telemetry item and double-click it to edit the policies.
    Step 4: Change the setting to Enabled.
    Change the drop-down menu entry to 3-Full and click Apply.
    Step 5: Now open the item again and change its Setting to Not configured and hit the Save button.

    The message should no longer stop you from accessing various system settings in Windows 10.

    Case 4: Disable Telemetry, using the Registry Editor, + disable 2 services
    http://winaero.com/blog/how-to-disab...in-windows-10/

    This relates to
    HKLM\SOFTWARE\Policies\Microsoft\Windows\DataCollection
    And disabling these services:
    Diagnostics Tracking Service
    dmwappushsvc

    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    This as a .reg file may help:
    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection]
    "AllowTelemetry"=dword:00000001
      My System SpecsSystem Spec


 


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