Windows 10: Windows 10: Folder View Settings and Desktop Icon Positions Not Saving Solved

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  1. Posts : 11
    Windows 10 Enterprise x64 build 10240
       22 Sep 2015 #101

    Lio said: View Post
    Just a few things.

    1) Eset replied to my ticket and I have sent a log file created with their own program (Eset Log Collector).

    2) I sent also the problem step by step created with Windows Steps recorder program.

    3) In my situation the Eset program I'm using is Eset Smart Security 8.0.319.0

    4) I've
    had no alarm for viruses. BUT if I check my Eset log files, the real time file system protector detected the day 16/09/2015 (When the problem with folder view appeared) in a program that I use since years (Roboform, that I was installing at that time) a trojan (a variant of MSIL / Injector.LWM trojans) then cleaned by deleting and quarantined by Eset. All this without any warning from Eset.
    I did a search about this trojan and I've found this on Google and it points to ESET Virus Radar:



    Whereby, definitely, even for me the problem with folder view comes after a virus detection.
    Yes, I agree with you. now I had fresh install my PC (windows 10 x64) with Kaspersky Internet security as antivirus, until now that bug never come out. but.... I think Kaspersky doesn't more effective like eset for protection. I hope any solution to use eset in windows 10.

    *) Sorry for bad english
      My ComputerSystem Spec

  2.    22 Sep 2015 #102

    wehape said: View Post
    Yes, I agree with you. now I had fresh install my PC (windows 10 x64) with Kaspersky Internet security as antivirus, until now that bug never come out. but.... I think Kaspersky doesn't more effective like eset for protection. I hope any solution to use eset in windows 10.

    *) Sorry for bad english
    Yes I too feel same about Kaspersky and its settings are not user friendly. I'm using Comodo now and its quite good. I like the sandbox feature. You can run unknown or untrusted programs under sandbox. Bitdefender is also good but I feel its a heavy program.
      My ComputerSystem Spec

  3.    22 Sep 2015 #103

    I really have no idea how this problem is related to ESET Smart Security 8 (latest database).

    If you are one of the people who still have ESET and have this problem, please do check the "Quarantined Files" section in ESET so that you can check whether ESET did something...and hopefully share it with the others so that everyone can have a happy Windows 10 life.
      My ComputerSystem Spec

  4.    22 Sep 2015 #104

    Zash said: View Post
    I really have no idea how this problem is related to ESET Smart Security 8 (latest database).

    If you are one of the people who still have ESET and have this problem, please do check the "Quarantined Files" section in ESET so that you can check whether ESET did something...and hopefully share it with the others so that everyone can have a happy Windows 10 life.
    Neither do I . My Nod32's behaving, in fact I've tried to force it to misbehave, in depth scans, reboots etc .

    I may have missed it somewhere but has anybody tried creating a new user profile and use that to see if the problem still exists?
      My ComputerSystem Spec

  5.    22 Sep 2015 #105

    Ok, my Nod32 system is unaffected. So out of interest here's all my installed updates. Check your updates and let's see if there's one in common that I don't receive that MAY be the culprit. I repeat MAY. There may be no difference but give it a try.

    (KB3087040)
    (KB3081455)
    (KB890830)
    (KB3081448) successfully installed 30/08/15
    (KB3081448) successfully installed 28/08/15
    (KB3081448) successfully installed 27/08/15
    (KB3081452)
    (KB3081449)
    (KB3081444)
    (KB3081441)
    (KB3081438)
    (KB3087916)
    (KB890830)
    (KB3081436)
    (KB2267602)
    (KB3074683)
    (KB3074686)
    (KB3074678)
      My ComputerSystem Spec


  6. Posts : 9
    Windows 10 X64 Enterprise Build 10240
       22 Sep 2015 #106

    ArmandoCG said: View Post
    I just installed a fresh Windows 10 (Windows 10 X64 Enterprise Build 10240) from scratch in my desktop (where I previouly had the bug/problem):
    So far everything ok:
    - All updates ok, no antivirus installed (until all doubts are cleared about Eset Nod32), I am just using the default windows 10 windows defender.
    I will came back to the forum and report if the bug returns.
    So far so good.. no problems detected! (I am still only with Windows defender and malware Protection Live that comes with Windows 10 by default).

    Here´s my list of all the updates related to Windows:

    (KB2267602) (Installed on 22/09/2015)
    (KB3087040) (Installed on 22/09/2015)
    (KB2267602) (Installed on 21/09/2015)
    (KB3055020) (Installed on 21/09/2015)
    (KB2565063) (Installed on 21/09/2015)
    (KB3081455) (Installed on 21/09/2015)
    (KB2538242) (Installed on 21/09/2015)

    I have other updates but all of them are related with Microsoft Office 2013 and Skype, i didn´t copyed them here because its not na relevant issue to this subject
    Last edited by ArmandoCG; 22 Sep 2015 at 09:28.
      My ComputerSystem Spec

  7.    22 Sep 2015 #107

    Hello,

    Zash said: View Post
    If you are one of the people who still have ESET and have this problem, please do check the "Quarantined Files" section in ESET so that you can check whether ESET did something...and hopefully share it with the others so that everyone can have a happy Windows 10 life.
    I have made a program which deletes recent files and folders in recents folder. Its made using bat command and complied to exe using bat to exe tool. This is detected as potentially harmful software by most antivirus softwares and sends it to quarantine (Not to mention its false positive so I add it to exception). However, on reboot or after some time, folder view settings doesn't save nor the desktop icons arrangement.

    For 2nd and 3rd time after I had reset or restored my system, the issue came back after plugging pendrive which had a virus and eset detected it.

    Some of members have already said here that the issue is occurring after detecting a virus by eset and rebooting system. Do you think all of them have same type of virus? Nope!

    Torquemada said: View Post
    Neither do I . My Nod32's behaving, in fact I've tried to force it to misbehave, in depth scans, reboots etc .

    I may have missed it somewhere but has anybody tried creating a new user profile and use that to see if the problem still exists?
    The issue is mostly for users with ESS 9 beta and less for users with ESS version 8 and Nod32. You can try version 9 beta and get a virus to detected.

    I have tried creating new user account but issue still persists.

    Torquemada said: View Post
    Ok, my Nod32 system is unaffected. So out of interest here's all my installed updates. Check your updates and let's see if there's one in common that I don't receive that MAY be the culprit. I repeat MAY. There may be no difference but give it a try.

    (KB3087040)
    (KB3081455)
    (KB890830)
    (KB3081448) successfully installed 30/08/15
    (KB3081448) successfully installed 28/08/15
    (KB3081448) successfully installed 27/08/15
    (KB3081452)
    (KB3081449)
    (KB3081444)
    (KB3081441)
    (KB3081438)
    (KB3087916)
    (KB890830)
    (KB3081436)
    (KB2267602)
    (KB3074683)
    (KB3074686)
    (KB3074678)
    Here are the all updates which are installed in my PC:


    KB3081448
    KB3081452
    KB3081444
    KB3081449
    KB3087916
    KB3074686
    KB3074678


    + AMD Display Driver and Via Audio Driver


    They are less compared to yours but windows update has found only that much of updates for my PC. Until now it doesn't find any new updates.


    Windows version in my pc is 10.0.10240

    Thanks...
    Best Regards
    Last edited by CRACING; 22 Sep 2015 at 09:46.
      My ComputerSystem Spec

  8.    22 Sep 2015 #108

    My 12 updates:

    KB3081444 8/23/2015
    KB3081440 8/23/2015
    KB3074678 8/24/2015
    KB3074686 8/24/2015
    KB3087916 8/24/2015
    KB3081441 8/24/2015
    KB3081452 8/28/2015
    KB3081449 8/29/2015
    KB3081448 8/29/2015
    KB3081455 9/9/2015

    KB2565063 8/23/2015 MS Visual C++ 2010 X64 Redistributable - 10.0.10219 (1)
    KB2565063 8/23/2015 MS Visual C++ 2010 X32 Redistributable - 10.0.10219 (1)

    That's all: no update in the day the problem appears, the 9/17/2015 when I turned on the computer.
    But it was the evening of the day before 9/16/2015 when Eset put in quarantine a trojan found in a downloaded program and that action is the only action in 3 weeks by my Eset.
    And they are still in quarantine (appData\temp\....)

    Still waiting an answer from Eset.
      My ComputerSystem Spec

  9.    22 Sep 2015 #109

    Lio said: View Post
    My 12 updates:

    KB3081444 8/23/2015
    KB3081440 8/23/2015
    KB3074678 8/24/2015
    KB3074686 8/24/2015
    KB3087916 8/24/2015
    KB3081441 8/24/2015
    KB3081452 8/28/2015
    KB3081449 8/29/2015
    KB3081448 8/29/2015
    KB3081455 9/9/2015

    KB2565063 8/23/2015 MS Visual C++ 2010 X64 Redistributable - 10.0.10219 (1)
    KB2565063 8/23/2015 MS Visual C++ 2010 X32 Redistributable - 10.0.10219 (1)

    That's all: no update in the day the problem appears, the 9/17/2015 when I turned on the computer.
    But it was the evening of the day before 9/16/2015 when Eset put in quarantine a trojan found in a downloaded program and that action is the only action in 3 weeks by my Eset.
    And they are still in quarantine (appData\temp\....)

    Still waiting an answer from Eset.
    Can you enlighten us on what that file is?
      My ComputerSystem Spec

  10.    22 Sep 2015 #110

    Zash said: View Post
    Can you enlighten us on what that file is?
    Are you asking for the trojan?

    If so,
    9/16/2015 6:58:28 PM Real-time file system protection a variant of MSIL/Injector.LWM trojan cleaned by deleting - quarantined Event occurred on a new file created by the application: C:\Program Files\7-Zip\7zFM.exe

    9/16/2015 6:59:23 PM Real-time file system protection file a variant of Generik.MTVHXQE trojan cleaned by deleting - quarantined Event occurred on a new file created by the application: I:\Downloads\Programs\roboform\RoboFormInstaller.exe.

    And I notice only now the trojans are two different, occured in the same moment, when I was installing Roboform with the Chrome extension from a 7zip file.
      My ComputerSystem Spec


 
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