Windows 10: Dell BT Travelmouse - > Constantly quitting

  1.    17 Aug 2015 #1

    Dell BT Travelmouse - > Constantly quitting

    Topic pretty much says it. Every 3-5 minutes I hvce to turn off the mouse and back on to hook up to BT since upgrading to Windows 10.

    I checked and don't find any drivers. It appears it just uses Windows native drivers, and the latest is 2006 drivers.

    Do I need to throw this mouse away and get a newer one? Or do you have any suggestions for a fix?

      My ComputerSystem Spec

  2.    25 Aug 2015 #2

    Well, I purchased a Microsoft Mouse on Amazon that the reviews said works on Windows 10, and I'm having the same problems with it.

    It did NOT come with drivers. Drivers being used are still 2006 drivers. I did download and install the configuration software, but that did not update the drivers.

    I'm considering backing out of Windows 10 for now. Pretty frustrating.
      My ComputerSystem Spec

  3.    25 Aug 2015 #3

    I use a Microsoft sculpt comfort BT mouse myself and have no problems with connection dropouts at all. I'm using the manufacturer's driver from Win 10 update though.
      My ComputerSystem Spec

  4.    25 Aug 2015 #4

    theveterans said: View Post
    I use a Microsoft sculpt comfort BT mouse myself and have no problems with connection dropouts at all. I'm using the manufacturer's driver from Win 10 update though.
    That's the exact mouse I purchased. No drivers came with it. I did a Google Search on "microsoft sculpt comfort mouse driver", and the first item took me to this page which had no driver downloads, just Mouse and Keyboard Center 2.5. I installed, no help.

    I just called Microsoft and am waiting for a call back. Maybe they can get me drivers.
      My ComputerSystem Spec

  5.    26 Aug 2015 #5

    Well, the call with MIcrosoft was interesting.

    They hooked to my PC remotely; went into Device Manager; Clicked the Update Drivers button on the mouse - It replied I had the latest drivers; Clicked on the Update Drivers for the mouse in the Blue Tooth menu, same reply.

    They they declared it was fixed.

    It never updated any drivers at all. Of course, it's working now. But I expect the mouse will quite in just a few minutes, and I'll have to call back again.
      My ComputerSystem Spec


Related Threads
Mouse settings constantly resetting. in Drivers and Hardware
Hey, folks. Just upgraded to 10. Not blown away so far, but it's a lot less stupid than 8. Glad they gave it away for free, seems like the fair thing to do considering they actually charged people money for 8. Anyway, I'm here because my mouse...
CPU Running High Freq... Constantly?? in Drivers and Hardware
Since installing 10, my CPU seems to be running ~130% frequency continuously. This isn't necessarily awful, but it is running my temps ~18C higher than idle should be (mid 50s vs high 30s). Checked power options, all is as it should be. CPU...
I upgraded to Windows 10 from Windows 7. Now Onedrive will not sync new files to the cloud. In addition the Cloud icon is constantly "looking for changes".
I upgraded Windows 8.1 pro to Windows 10, the Microsoft Store only worked for once and then it would never get started, it quits each time I try to run it. I only cancelled a game download from the Store before this happened. ...
Hi, doesn't matter if it's IE or Opera. I never had this problem until after updating to the preview yesterday. Anyone else? Is there some kind of fix? I even get it on this site when refreshing or changing pages, sometime a refresh works and...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:42.
Find Us