Automatic Repair Loop

Hi, could you please clarify:
- did your problem specifically start after updating the firmware?

It seems from what you go on to say that having done that you may have been able to then boot the PC successfully as you mention using System Restore. Or do you mean you invoked System Restore off-line (i.e. Windows not running)?

Have you been using disk imaging regularly and routinely as is so very often recommended here? It may prove very helpful to know if you have a disk image you can restore. (E.g. Macrium Reflect (free-paid) ).

When you say you can't delete the last update, again for clarity are you referring to the firmware update, or some Windows update?

Repair loop: try to get to the advanced startup options.

Boot your PC. When you see the spinning dots power off by holding the power switch until it shuts down. Restart, when you see the spinning dots, power off again.

Now power on device a third time. It should boot into the Advanced Startup Options.

Thanks for the reply.

Yes. I'm sure this problem start after I updated my firmware which it shows on windows optional update. After updated, it requires to restart so I did it. The automatic repair (and diagnostic pc) starts to loop. I can boot my pc but until "your pc did not start correct" appear. I can record it if you want to. But for now I can show you some pics.

On first pic, it shows how the loop starts and it always appear when I start or restart my pc
On second pic, it shows after the loop finish and that's how far I can run
On third pic, it shows I can't access anything. It requires administrator account which I can't find. I can't access command prompt and system restore anymore.

In advanced options, I’ve tried to uninstall updates option. I can’t uninstall latest feature update but i can uninstall latest quality update.

Somehow I can't access safe mode either. Whenever I start with that mode or others mode, it always run like on first pic

I would guess the firmware update might be an intel microcode update, rather than a BIOS/UEFI update. The latter is handled by e.g. Lenovo System Update rather than Windows Update.

You say

I can’t uninstall latest feature update

. Please advise whether this had completed successfully some time before this problem started, and we're not dealing with an interrupted upgrade, for example.

I suggest you create a live boot disk so you can boot your PC from that and inspect your disk. E.g. Win 10:
Kyhi's live boot disk
Bob Omb's live boot disk
Google those, download an iso file, create a bootable disk from it e.g. using Rufus or appropriate commands - both as per tenforums tutorial on creating a flash drive to install Win 10.

You have not commented on whether you have a disk image, so I will assume you haven't yet started to use disk imaging.
(People oddly usually don't respond to that unless they do).

Therefore I will ask- do you have full backups of everything you need on your system partition?
Before attempting significant repairs I would strongly advise you make sure you do, starting by booting using a live boot disk.


Do you have System Restore enabled?

I understand you can't now boot to Advanced Startup Options, so one possibility might be to boot your PC from either a live boot disk or a bootable Win 10 install flash drive, and so to a command prompt, and attempt to start System Restore offline, and other startup repairs.

The simplest thing to try might be to boot your PC from a Win 10 install disk, and try Startup Repair and see what that reports.