An error occurred while loading the troubleshooter 0x80004005


  1. Posts : 4
    Windows 10 Pro
       #1

    An error occurred while loading the troubleshooter 0x80004005


    Hi All,
    Running Win 10 Pro and having an issue when i select "troubleshoot compatibility" the troubleshooting wizard throws the following error: "An error occurred while loading the troubleshooter"
    Package ID: PCW Diagnostic
    Path: Unknown
    Error Code: 0x80004005
    Source: Command Line
    User: "computer name"
    Context: Restricted

    I have tried everything i can find online on this and not having much luck. Here are steps i have taken:
    1. Ran System File Checker and DISM tool
    2. Make sure Background Intelligent Transfer Service and Cryptographic Services are set to auto and running
    3. Completely removed Antivirus
    4. Tried in safe mode
    5. Checked the hard drive for errors chkdsk /f
    6. Repaired .NET (found no issues)
    7. Ran the reset Windows 10 utility (re-installed Windows)

    Short of wiping the hard drive and starting from a clean install, i would hope there is a simple solution to fix this. If anyone has any ideas, i would really appreciate some assistance. Thanks in advance!
      My Computer


  2. Posts : 5,330
    Windows 11 Pro 64-bit
       #2

    Select and hold (or right-click) the program file, select Properties, and then select the Compatibility tab.
    You can try adjusting the settings Compatibility tab.
      My Computer


  3. Posts : 4
    Windows 10 Pro
    Thread Starter
       #3

    FreeBooter said:
    Select and hold (or right-click) the program file, select Properties, and then select the Compatibility tab.
    You can try adjusting the settings Compatibility tab.
    Hi, thanks.. yes I tried that too didn't make any difference. I also created a new Admin user account didn't help.
      My Computer


  4. Posts : 5,330
    Windows 11 Pro 64-bit
       #4

    Please use the attached batch script to restore Windows 10 services to default startup settings.
    An error occurred while loading the troubleshooter 0x80004005 Attached Files
      My Computer


  5. Posts : 4
    Windows 10 Pro
    Thread Starter
       #5

    FreeBooter said:
    Please use the attached batch script to restore Windows 10 services to default startup settings.
    Ran and rebooted still throwing error..
    Attached Thumbnails Attached Thumbnails An error occurred while loading the troubleshooter 0x80004005-untitled.jpg  
      My Computer


  6. Posts : 5,330
    Windows 11 Pro 64-bit
       #6

    If you want you can repair install Windows 10.

    Repair Install Windows 10 with an In-place Upgrade
      My Computer


  7. Posts : 4
    Windows 10 Pro
    Thread Starter
       #7

    FreeBooter said:
    If you want you can repair install Windows 10.

    Repair Install Windows 10 with an In-place Upgrade
    Is the repair different than the reset? I already tried the reset option.
      My Computer


  8. Posts : 5,330
    Windows 11 Pro 64-bit
       #8

    Sparkyman2003 said:
    Is the repair different than the reset? I already tried the reset option.
    If it was corrupted Windows 10 system files Resetting Windows 10 should have resolve the problem i think its software you have installed causing the problem.
      My Computer


 

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