1. Joined : Aug 2015
    Posts : 48
    Windows 10 Pro
       17 Aug 2015 #1

    Cant access settings

    My dad has just upgraded to windows 10 and is having a couple mof issues the first is that he cant access the settings.

    He presses it via the start>settings but it just flashes up then goes off.
    Hes tried the Windows key + i same thing happens
    Also via windows explorer>This Pc>Computer>Open Settings

    He has ASUS X550C laptop

    Any help will me most appreciated.
      My System SpecsSystem Spec

  2. Joined : Aug 2015
    Posts : 119
    Windows 7 (reverted back)
       17 Aug 2015 #2

    To be honest, this is something that would require a LOT more information to solve.
    is this the Only issue you are facing or are there multiple issues?

    let me know
      My System SpecsSystem Spec

  3. Joined : Jul 2015
    Posts : 51
    Windows 10
       17 Aug 2015 #3

    Create a new user account and see if it works there.
      My System SpecsSystem Spec

  4. Joined : Aug 2015
    Posts : 48
    Windows 10 Pro
       18 Aug 2015 #4

    How much more information would you like and ill find out?
    The other 2 issues he has encountered was his DVD drive wasn't being recognised or any USB drive either.
    Ill see if he can add another user account to try
      My System SpecsSystem Spec

  5. Joined : Aug 2015
    Posts : 1
    win 10
       18 Aug 2015 #5

    not helpful advice

    I have the same problem - you cant add a new account because that is in 'settings' and 'settings' is not accessible!
      My System SpecsSystem Spec

  6. Joined : Aug 2015
    Posts : 48
    Windows 10 Pro
       18 Aug 2015 #6

    Found this while searching and it worked for my dad he can now access the settings

    Settings doesnt launch, or launches the Store instead - Microsoft Community
      My System SpecsSystem Spec

  7. Joined : Aug 2015
    Posts : 119
    Windows 7 (reverted back)
       21 Aug 2015 #7


    Happy to see that it's solved.
    Sorry I could not assist earlier

    Have a good weekend....
      My System SpecsSystem Spec


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