1. Joined : Aug 2015
    Posts : 48
    Windows 10 Pro
       17 Aug 2015 #1

    Cant access settings


    My dad has just upgraded to windows 10 and is having a couple mof issues the first is that he cant access the settings.

    He presses it via the start>settings but it just flashes up then goes off.
    Hes tried the Windows key + i same thing happens
    Also via windows explorer>This Pc>Computer>Open Settings

    He has ASUS X550C laptop

    Any help will me most appreciated.
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 119
    Windows 7 (reverted back)
       17 Aug 2015 #2

    To be honest, this is something that would require a LOT more information to solve.
    is this the Only issue you are facing or are there multiple issues?

    let me know
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 51
    Windows 10
       17 Aug 2015 #3

    Create a new user account and see if it works there.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 48
    Windows 10 Pro
       18 Aug 2015 #4

    @Harpert
    How much more information would you like and ill find out?
    The other 2 issues he has encountered was his DVD drive wasn't being recognised or any USB drive either.
    @ventanasguy
    Ill see if he can add another user account to try
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 1
    win 10
       18 Aug 2015 #5

    not helpful advice


    I have the same problem - you cant add a new account because that is in 'settings' and 'settings' is not accessible!
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 48
    Windows 10 Pro
       18 Aug 2015 #6

    Found this while searching and it worked for my dad he can now access the settings

    Settings doesnt launch, or launches the Store instead - Microsoft Community
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 119
    Windows 7 (reverted back)
       21 Aug 2015 #7

    Hi,

    Happy to see that it's solved.
    Sorry I could not assist earlier

    Have a good weekend....
      My System SpecsSystem Spec


 


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