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Display Randomly Turns Off and Fans Speed Up; Has To Be Hard-Shutdown
Windows Version: 1909 (OS Build 18363.1198)
This forum has been such a great help before and I come seeking your aid once again.
The problem is summarized pretty well in the thread title, but some additional info/context may be helpful:
-Problem began occurring about a week ago, with no changes to the build, for no apparent reason. Occurs once a day. Fans speed up to 100% possible RPM, it sounds like.
-Computer can be restarted immediately without any apparent issues.
-I have reviewed prior posts on this forum and elsewhere and am aware that this problem is often reported in relation to a GPU/temperature issue. I recently updated the GPU driver and the issue still occurs. The problem does not appear related to internal temperatures. The crashes have so far happened while the computer is relatively idle (i.e. browsing internet, playing music, maybe a word processing applications open) where it hangs out ~30 C and has not yet happened while gaming (where GPU will plateau at about 80 C with fans going at maybe 60% max RPM).
I am wondering if a sensor has gone faulty? Any suggestions as to how to diagnose this issue, or a way to get a log/documentation on the crashes would be helpful. I'd be more than happy to replace my GPU, but don't want to bother if the problem will persist.
Thank you in advance for any assistance anyone can provide. If there's a more appropriate place to put this thread, please just let me know.