1.    16 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 3
    Windows 10

    Some keyboard keys stopped working after windows 10 upgrade


    Hi,
    After upgrading my Dell Inspiron 15 3521 to windows 10, my number keys stopped working.
    I have updated the touchpad and keyboard drivers but they are still not working.
    If someone could help out that would be great! Thanks
      My ComputerSystem Spec
  2.    16 Aug 2015 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,913
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Quote Originally Posted by fallenhrts View Post
    Hi,
    After upgrading my Dell Inspiron 15 3521 to windows 10, my number keys stopped working.
    I have updated the touchpad and keyboard drivers but they are still not working.
    If someone could help out that would be great! Thanks
    Just to clarify, are you talking about the key pad on the right end of the keyboard? I have 2 Inspiron 15R and see the same issue. On one I did a Registry edit to let Windows save the last start, NumLock On, and seems to turn it on when restarting. I think the solution is on this forum.
      My ComputerSystem Spec
  3.    16 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by Berton View Post
    Just to clarify, are you talking about the key pad on the right end of the keyboard? I have 2 Inspiron 15R and see the same issue. On one I did a Registry edit to let Windows save the last start, NumLock On, and seems to turn it on when restarting. I think the solution is on this forum.
    It's the number keys above the alphabets, only numbers 5 and six are working
      My ComputerSystem Spec
  4.    16 Aug 2015 #4
    Join Date : Aug 2014
    Forever West
    Posts : 3,913
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Quote Originally Posted by fallenhrts View Post
    It's the number keys above the alphabets, only numbers 5 and six are working
    Has the Notebook been worked on? Do any of those keys work if holding down the Shift key? Have you used compressed air to blow out any crud that may be blocking the keys?

    It's not expensive nor hard to replace the keyboard, usually can find a video or step-by-step articles on the 'net.
    Amazon shows a new keyboard:
    Amazon.com: Dell Inspiron 15 (3521 / 5521) Laptop Keyboard - YH3FC - Genuine Dell Part: Computers Accessories
      My ComputerSystem Spec
  5.    16 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by Berton View Post
    Has the Notebook been worked on? Do any of those keys work if holding down the Shift key? Have you used compressed air to blow out any crud that may be blocking the keys?

    It's not expensive nor hard to replace the keyboard, usually can find a video or step-by-step articles on the 'net.
    Amazon shows a new keyboard:
    Amazon.com: Dell Inspiron 15 (3521 / 5521) Laptop Keyboard - YH3FC - Genuine Dell Part: Computers Accessories
    It hasn't been worked on and it was working fine just before the upgrade
      My ComputerSystem Spec

 


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