Start Menu and Cortana Not Opening - Windows 10


  1. Posts : 3
    Windows 10
       #1

    Start Menu and Cortana Not Opening - Windows 10


    My start menu will not work in Windows 10.
    • Cortana/Search also doesn't work. When I click it, it does nothing.
    • If I right click on my search bar, I see a bunch of options like "Disk Management" and "Control Panel." These are clickable, except for "Search," which does nothing when I click on it.
    • My taskbar works, sort of. I can click on my pins (Google Chrome, etc), but if I right click them, no options come up.
    • Clicking on my volume, calendar, clock or all of those options does not work, either. If I right click them, each of their options pop up.


    Anybody have any idea on how to fix this?


    Thanks.
      My Computer

  2. claytoncarney's Avatar
    Posts : 53
    Windows 10 Home 64-Bit
       #2

    IME, Start Menu/Taskbar not working is caused by user profile corruption. I suggest creating a new user, sign in, and see if the Start Menu is working for the new users. This will confirm whether your original profile is corrupted.
      My Computer


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    claytoncarney said:
    IME, Start Menu/Taskbar not working is caused by user profile corruption. I suggest creating a new user, sign in, and see if the Start Menu is working for the new users. This will confirm whether your original profile is corrupted.

    I also cannot create a new profile or sign in with my Microsoft account instead. These options do absolutely nothing when pressed. The blue loading circle comes up, but nothing ever opens...
      My Computer

  4. claytoncarney's Avatar
    Posts : 53
    Windows 10 Home 64-Bit
       #4

    Actually I never use MS accounts. I was referring to a local user account. From an Administrator Command Prompt you execute a command like 'net users username password /add' (password is optional). Then you can sign in and see if the Start Menu works.
      My Computer


  5. Posts : 3
    Windows 10
    Thread Starter
       #5

    Okay, I created a new account. However, when I tried to login, I got a blue screen with this message:

    "The User Profile Service failed the sign-in. User profile cannot be loaded."

    So I can't even login to see if it would work on another account.
      My Computer

  6. claytoncarney's Avatar
    Posts : 53
    Windows 10 Home 64-Bit
       #6

    OK, Plan B. If you can still access an Administrator Command Prompt, try a couple hail marys:
    • Execute 'sfc /scannow'. This will check for system file corruption.
    • Execute 'dism /online /cleanup-image /restorehealth'. This will attempt to repair image corruption.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:51.
Find Us




Windows 10 Forums