1. Joined : Aug 2015
    Posts : 3
    Windows 10
       15 Aug 2015 #1

    Start Menu and Cortana Not Opening - Windows 10


    My start menu will not work in Windows 10.
    • Cortana/Search also doesn't work. When I click it, it does nothing.
    • If I right click on my search bar, I see a bunch of options like "Disk Management" and "Control Panel." These are clickable, except for "Search," which does nothing when I click on it.
    • My taskbar works, sort of. I can click on my pins (Google Chrome, etc), but if I right click them, no options come up.
    • Clicking on my volume, calendar, clock or all of those options does not work, either. If I right click them, each of their options pop up.


    Anybody have any idea on how to fix this?


    Thanks.
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 41
    Windows 10 Home 64-Bit
       16 Aug 2015 #2

    IME, Start Menu/Taskbar not working is caused by user profile corruption. I suggest creating a new user, sign in, and see if the Start Menu is working for the new users. This will confirm whether your original profile is corrupted.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 3
    Windows 10
       16 Aug 2015 #3

    claytoncarney said: View Post
    IME, Start Menu/Taskbar not working is caused by user profile corruption. I suggest creating a new user, sign in, and see if the Start Menu is working for the new users. This will confirm whether your original profile is corrupted.

    I also cannot create a new profile or sign in with my Microsoft account instead. These options do absolutely nothing when pressed. The blue loading circle comes up, but nothing ever opens...
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 41
    Windows 10 Home 64-Bit
       16 Aug 2015 #4

    Actually I never use MS accounts. I was referring to a local user account. From an Administrator Command Prompt you execute a command like 'net users username password /add' (password is optional). Then you can sign in and see if the Start Menu works.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 3
    Windows 10
       16 Aug 2015 #5

    Okay, I created a new account. However, when I tried to login, I got a blue screen with this message:

    "The User Profile Service failed the sign-in. User profile cannot be loaded."

    So I can't even login to see if it would work on another account.
      My System SpecsSystem Spec


  6. Joined : Jul 2015
    Posts : 41
    Windows 10 Home 64-Bit
       16 Aug 2015 #6

    OK, Plan B. If you can still access an Administrator Command Prompt, try a couple hail marys:
    • Execute 'sfc /scannow'. This will check for system file corruption.
    • Execute 'dism /online /cleanup-image /restorehealth'. This will attempt to repair image corruption.
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Solved Start Menu Not Opening - Windows 10 64 bits
My computer was working fine till yesterday. Now, the start menu and search bar doesn't work anymore. What happened?
General Support
Windows 10 start menu/notification menu/metro apps not opening anymore
I am using Windows 10 for around 2 days now. But today my computer freezed while playing a game, so i restarted my computer and when i logged in, the start menu,notification menu and metro apps would not open anymore. Whats is happening?
General Support
Start menu not opening anymore (build 10240)
Hello, this problem makes me mad. I made clean Windows 10 (build 10240) install five times, and five times after some time my Start menu had vanished. Simply it doesn't open neither by Win key nor by mouse click on Window icon. Now I won't go into...
General Support
Start menu and Store title are not opening
Suddenly Start Menu and Store icon shortcut on taskbar are not opening anymore. Below is a screenshot of the message I get when I attempt to open Store shortcut You can also note the Store icon is missing from taskbar. What can I do to solve...
General Support
Windows 10 build 10166 Has Issue Chrome and Start Menu not opening up
Hi The latest version of Chrome doesn't play nicely with Windows 10 10166. Here's the error I get when I have Chrome open and try and adjust personalization in the right click menu on the desktop.
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:28.
Find Us
Twitter Facebook Google+



Windows 10 Forums