Won't shut-down completely ..?

Hi All
My HP laptop certainly won't shut-down .
I have to hold the power button to do it .. ?
So far I did reset the window .. but still messes up
Please help ..
Thanks

UPDATE :
After I reset wds again and run update immediately ..
It came back perfect now .. Yay .. :)

Thanks everybody ..

RonCFL said:

My HP laptop certainly won't shut-down

Ron,

Please describe how you are trying to shut down & what the computer's response is.

Denis

Open a new Notepad and name it Shutdown. Copy and Past this into it; shutdown /s /f /t 0 ​Save it as a .bat file to your desktop. double click it to run it. Does the computer shutdown?

Hi Denis
Just like normal shut-down ..

Thanks

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Lance1 said:

Open a new Notepad and name it Shutdown. Copy and Past this into it; shutdown /s /f /t 0 ​Save it as a .bat file to your desktop. double click it to run it. Does the computer shutdown?

Cool ...
Thanks Lance1
It shuts down so fast now ..
Do I have to use this bat file to shut down all the time?

RonCFL said:

Hi Denis
Just like normal shut-down ..

And what then happens? How does the computer respond?

Denis

RonCFL said:

It turns off the screen but key board light is still on .. i can hear the fan still running ..
I can't turn it back on until I hold down the OFF button to Hard shut down ..
then I can turn it back on ...

What about when you tell it to sleep or hibernate?

If sleep or hibernate also fails, I would suspect display driver corruption.

Using your Dell service tag, go to Dell drivers & downloads and get the latest display driver [even if it is the same version as your installed one] and install it again.
- While you are there you could usefully check for any updated Bios as well.
- Using Device mgr to check for updates is not sufficient [it does not detect driver corruption, it merely compares version numbers & dates].

Denis

RonCFL said:

Cool ...
Thanks Lance1
It shuts down so fast now ..
Do I have to use this bat file to shut down all the time?

Until you find a solution to the shutdown problem. It just a fast shutdown method that a lot of people use.