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#1
My pc screen is frozen
Last pm my desktop HP Windows 10 had a frozen screen. I have explained in part what I have tried. I have worked for hours with nothing happening. I used a google search to do many things that were suggested.
Pressed Esc 2 times, tried Alt ctrl delete- finally the screen with taskmanager showed but, while the mouse will move clicking it does nothing. There were several other "fixes" with different keys that I can find and write out for you if needed. I decided to switch to the other hard drive. I hooked it up. Turned on the pc and I got the same exact frozen screen!! I took out a very old screen and tried the that screen. It was frozen also. If I need to take it in to a computer repair company. I am not sure what I take in. But I pray there is help for me.
Thank you for any help. Bonnie