System shutsdown abruptly

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  1. Posts : 6
    Windows 10 home
       #1

    System shutsdown abruptly


    after running for a while, my laptop just powers off with no warning without regard to what was being run. My current suspicion is overheating, but how can i track the true cause.
      My Computer


  2. Posts : 13,802
    Win10 Version 22H2 Pro and Home, Win11 Pro and Home
       #2

    Have seen Notebooks/Laptops do that and usually it was because the vents/heat sink for the fan were plugged, did take some disassembly to get at them to clean. Might try canned air first, blow it out.
      My Computers


  3. Posts : 41,329
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    1) update the specs in the "my computer" section:
    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)


    2) track the events in the reliability monitor and / or event viewer
    Reliability Monitor is the Best Windows Troubleshooting Tool You Arenít Using

    3) If the laptop is a Dell or HP run the on board or website hardware diagnostics

    4) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer
      My Computer


  4. Posts : 6
    Windows 10 home
    Thread Starter
       #4

    I am in process of taking it apart. Since it was new, i have added 4 gb memory and swapped the 320gb disk to a 1T disk. That maybe generating to much heat.
      My Computer


  5. Posts : 2,098
    Windows 11 Pro (latest update ... forever anal)
       #5

    griffinmt said:
    I am in process of taking it apart. Since it was new, i have added 4 gb memory and swapped the 320gb disk to a 1T disk. That maybe generating to much heat.
    How old?

    Fault (shutdown) since new extra memory, or only just started happening? Remove extra memory and test?

    (But I'm going with the overheating as suggested above - not necessarily related to "generating too much heat", just poor ventilation/cooling)

    1TB - HDD or SSD?
      My Computers


  6. Posts : 6
    Windows 10 home
    Thread Starter
       #6

    Dell Inspiron N7010. New drive is hdd. Tried it with only one memory board, still failed. Usually take a couple of hours.
    And i cant get the system apart.
      My Computer


  7. Posts : 41,329
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    Run the Dell website custom diagnostics overnight with these checked boxes:

    https://www.dell.com/support/home/en...n7010/diagnose

    Code:
    Performance
    Bluescreen analyzer
    Hard drive
    Hard drive stress
    Memory
    Memory stress
    Motherboard
    Processor
    Processor stress
    System stress
    Code:
    Video capture
    Video card
    Video card stress

    If the computer cannot open windows then test with:
    http://www.dell.com/support/article/...codes-?lang=en


    Take pictures with a camera or smartphone camera and upload images into the thread.

    There are more rigorous tests that can be performed pending the above tests / results.
      My Computer


  8. Posts : 6
    Windows 10 home
    Thread Starter
       #8

    Will start those tests in about 10 min.
    Thanks.

    - - - Updated - - -

    Started. Said 278 minutes.

    - - - Updated - - -

    but have to load support assist first. I rebuild w10 with minimum stuff.
      My Computer


  9. Posts : 806
    Windows 10 Home version 20H2 64bit OS Build 19042.1023
       #9

    I believe most laptops have a built in safety feature that they will turn themselves off when the temperature gets to a certain danger point to try to save them from damage.
      My Computers


  10. Posts : 14,040
    Windows 11 Pro X64 22H2 22621.1848
       #10

    griffinmt said:
    Dell Inspiron N7010. New drive is hdd. Tried it with only one memory board, still failed. Usually take a couple of hours.
    And i cant get the system apart.
    Pretty good Youtube disassembly video here: Dell Inspiron N7010 Disassembly - YouTube
      My Computers


 

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