Total identified Windows installations: 0

tornSails · 25 Jul 2020

I've ordered a USB adapter for the SSD so that I can hopefully rescue my data from the drive and copy it over to this laptop. Then I suppose I'll format it reinstall Windows.

Thanks for your help!

NavyLCDR · 25 Jul 2020

Others may reply with more troubleshooting and recovery options.

zbook · 25 Jul 2020

Find a flash drive that you can format.

Create a bootable Sea Tools flash drive:
SeaTools | Seagate Support US

Run the SMART and long generic tests and post images into the thread.
If the long generic passes then you can perform a custom install.

A custom install should save files and requires the reinstallation of drivers and applications.

Custom Install Windows 10

tornSails · 25 Jul 2020

zbook said:

Find a flash drive that you can format.

Create a bootable Sea Tools flash drive:
SeaTools | Seagate Support US

Run the SMART and long generic tests and post images into the thread.
If the long generic passes then you can perform a custom install.

A custom install should save files and requires the reinstallation of drivers and applications.

Custom Install Windows 10

Thanks! I made the USB boot drive, and when the software loads I get the following screen. I don't see the option for different scan types, or where I can select a drive...

After about 20 seconds, it goes to this screen by itself:

And then the following two:

zbook · 25 Jul 2020

See if you can run Sea Tools for Dos:

SeaTools for DOS - Hard Drive Diagnostic

tornSails · 27 Jul 2020

It says it's not for SSDs. Should I try anyway?

- - - Updated - - -

Bump.

dalchina · 27 Jul 2020

Hello, thread bumping and 'useless one-liners' are prohibited in forum rules as you might appreciate. (See FAQ above).

If you want a familiar Win 10 environment to work in whilst attempting to access your internal disk(s) please try creating and using Kyhi's bootable disk:
You are being redirected...

Download the iso; there are instructions on creating a bootable disk you can use in the tutorial on creating a bootable flash disk to install Win 10.

Once your PC has booted from that disk you can run a disk test using HD Tune - available on Kyhi's disk, recover data, view the partition layout etc etc.

There are other such live boot disks e.g. Bob Omb's.

tornSails · 27 Jul 2020

Hi dalchina, thanks for posting.

I apologise for bumping. I just didn't want to go and use the software that the previous poster recommended until I got an answer on whether it's safe or not, since it says not to use it on SSDs, and my drive is an SSD. I didn't want to risk breaking it...

I left it for a day to bump. But if it's against the rules, I won't do it again.

I'll go check out Kyhi's bootable disk now. Thanks a mil for the suggestion.

dalchina · 27 Jul 2020

Interesting discussion on checking SSDs here:
hard drive - Is there any value in running a "surface test" on an SSD? - Super User

tornSails · 27 Jul 2020

So I made the boot USB drive, and it loaded into the environment in the pic below. I'm not sure what I should be doing next... If I try to open my C drive, it tells me I need to format it first.