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  1. Posts : 41
    Windows 10 Home 64 bit
    Thread Starter
       #11

    I've ordered a USB adapter for the SSD so that I can hopefully rescue my data from the drive and copy it over to this laptop. Then I suppose I'll format it reinstall Windows.

    Thanks for your help!
      My Computer


  2. Posts : 17,247
    Windows 11 Pro
       #12

    Others may reply with more troubleshooting and recovery options.
      My Computer


  3. Posts : 39,955
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    Find a flash drive that you can format.

    Create a bootable Sea Tools flash drive:
    SeaTools | Seagate Support US

    Run the SMART and long generic tests and post images into the thread.
    If the long generic passes then you can perform a custom install.

    A custom install should save files and requires the reinstallation of drivers and applications.

    Custom Install Windows 10
      My Computer


  4. Posts : 41
    Windows 10 Home 64 bit
    Thread Starter
       #14

    zbook said:
    Find a flash drive that you can format.

    Create a bootable Sea Tools flash drive:
    SeaTools | Seagate Support US

    Run the SMART and long generic tests and post images into the thread.
    If the long generic passes then you can perform a custom install.

    A custom install should save files and requires the reinstallation of drivers and applications.

    Custom Install Windows 10
    Thanks! I made the USB boot drive, and when the software loads I get the following screen. I don't see the option for different scan types, or where I can select a drive...





    After about 20 seconds, it goes to this screen by itself:


    And then the following two:


      My Computer


  5. Posts : 39,955
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    See if you can run Sea Tools for Dos:


    SeaTools for DOS - Hard Drive Diagnostic
      My Computer


  6. Posts : 41
    Windows 10 Home 64 bit
    Thread Starter
       #16

    It says it's not for SSDs. Should I try anyway?

    - - - Updated - - -

    Bump.
      My Computer


  7. Posts : 34,903
    Win 10 Pro (1903) (2nd PC is 21H2)
       #17

    Hello, thread bumping and 'useless one-liners' are prohibited in forum rules as you might appreciate. (See FAQ above).

    If you want a familiar Win 10 environment to work in whilst attempting to access your internal disk(s) please try creating and using Kyhi's bootable disk:
    You are being redirected...

    Download the iso; there are instructions on creating a bootable disk you can use in the tutorial on creating a bootable flash disk to install Win 10.

    Once your PC has booted from that disk you can run a disk test using HD Tune - available on Kyhi's disk, recover data, view the partition layout etc etc.

    There are other such live boot disks e.g. Bob Omb's.
      My Computers


  8. Posts : 41
    Windows 10 Home 64 bit
    Thread Starter
       #18

    Hi dalchina, thanks for posting.

    I apologise for bumping. I just didn't want to go and use the software that the previous poster recommended until I got an answer on whether it's safe or not, since it says not to use it on SSDs, and my drive is an SSD. I didn't want to risk breaking it...

    I left it for a day to bump. But if it's against the rules, I won't do it again.

    I'll go check out Kyhi's bootable disk now. Thanks a mil for the suggestion.
      My Computer


  9. Posts : 34,903
    Win 10 Pro (1903) (2nd PC is 21H2)
       #19
      My Computers


  10. Posts : 41
    Windows 10 Home 64 bit
    Thread Starter
       #20

    So I made the boot USB drive, and it loaded into the environment in the pic below. I'm not sure what I should be doing next... If I try to open my C drive, it tells me I need to format it first.

      My Computer


 

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