Start Menu Stays Open When App is Run as Administrator

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  1. Farvatten
    Posts : 826
    Windows 10 Pro 64bit 21H2 19044.1706
       New #11

    Bree said:
    Both you and @Farvatten have Nvidia. It would be interesting to see if @thomaseg1 can reproduce the symptoms you describe in post #1 as he has also reported problems with Nvidia and 2004.
    Two things...


    That link "he has also reported...." points to tomaseg1's post.

    Here's my original report with screen grabs:

    Known and Resolved issues for Windows 10 May 2020 Update version 2004

    My second machine is a Dell laptop running an embedded Intel graphics chip with this driver:

    Intel(R) HD Graphics 520

    And just to be sure we're talking about this path as seen in my Screen Grabs, not the right click menu. .
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  3. thomaseg1
    Posts : 13,301
    Windows 10 Pro (x64) 21H2 19044.1526
       New #12

    Bree said:
    Both you and @Farvatten have Nvidia. It would be interesting to see if @thomaseg1 can reproduce the symptoms you describe in post #1 as he has also reported problems with Nvidia and 2004.
    If so, then this problem seems specific to your Nvidia video. I can't reproduce it on my non-Nvidia system so I'm not going to be able to help much, I'm afraid..

    I managed reproduce it but only randomly. driver version
    27.21.14.5167 geforce gt 710 gaming driver July 5,2020

    You should note that Nividia was rushed to produce a 2004 compatible drivers
    for several cards . There may be a new one any day now.
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  4. Farvatten
    Posts : 826
    Windows 10 Pro 64bit 21H2 19044.1706
       New #13

    thomaseg1 said:
    I managed reproduce it but only randomly. .
    So while going down the list of apps that have the 'More > Run administrator' and not seeing the issue, by the time I hit 'Firefox' and then Windows System > Cmd. I can not longer reproduce this issue..

    I'm going to reboot and see what happens... BRB. ;o)

    -update-

    Not there after the reboot. How odd..

    let me check the Laptop... still there, even after a reboot.
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  6. squibbon
    Posts : 19
    Windows 10 Pro x64
    Thread Starter
       New #14

    Interesting. My machine is a Dell XPS 8930 desktop. I have done some digging in the nVidia forums and, while not this specific issue, problems between the nVidia driver and the Windows Start Menu are referenced quite often.
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  7. Farvatten
    Posts : 826
    Windows 10 Pro 64bit 21H2 19044.1706
       New #15

    squibbon said:
    Interesting. My machine is a Dell XPS 8930 desktop.
    Yeah it's a weird one. It happened every time I tried and for a good dozen times in a row after seeing this thread and wanting to test it and then get some good screen shots.

    Then on the very same XPS with it's nVidia card it just disappeared!

    And yet it's faithfully showing up on the Intel Chip Laptop now every try with every 'More > Run as administrator' App.

    I'll keep a eye on this machine to see if and when it reappears as well as on the Intel laptop for if and when it ever disappears.
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  8. Farvatten
    Posts : 826
    Windows 10 Pro 64bit 21H2 19044.1706
       New #16

    Farvatten said:
    I'll keep a eye on this machine to see if and when it reappears as well as on the Intel laptop for if and when it ever disappears.
    Well that didn't take long....

    Apparently the Start Menu issue is appearing for me on both platforms consistently when the UAC level is 3 or 4, but not at 1 or 2
    Last edited by Farvatten; 23 Jul 2020 at 22:26.
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  9. dalchina
    Posts : 34,917
    Win 10 Pro (1903) (2nd PC is 21H2)
       New #17

    Thanks all.. presumably deserves a report well up-voted via the Feedback Hub app... and @Farvatten's finding might offer another workaround.
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  10. Wynona
    Posts : 29,075
    Windows 10 21H1 Build 19043.1023
       New #18

    Bree said:
    Both you and @Farvatten have Nvidia. It would be interesting to see if @thomaseg1 can reproduce the symptoms you describe in post #1 as he has also reported problems with Nvidia and 2004.

    If so, then this problem seems specific to your Nvidia video. I can't reproduce it on my non-Nvidia system so I'm not going to be able to help much, I'm afraid..
    I've just tried to reproduce the issue on my 2004 19041.388 machine and so far, I don't see the issue. I've tried both right click and left click.

    My graphics card is: 4095MB NVIDIA GeForce GTX 1050 Ti (EVGA). I'm updating the driver now to see if that changes things.

    Edit: Nothing changed; the start menu still disappears when I try to run anything from the start menu.
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  11. johnpd
    Posts : 303
    Windows 10 (2), Win 8.1 (1), Win 7 (1)
       New #19

    I have the same issue in v1909. The machine has an nVidia video card.

    JohnD
      My Computer
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  12. MisterEd
    Posts : 1,155
    Windows 10 Pro 64-bit v21H2
       New #20

    Desktop
    CPU: AMD Ryzen 7 1700X
    GPU: Nvidia GeForce GTX1060 (6GB dedicated RAM)
    O/S: Windows 10 Pro 2004

    Laptop
    CPU: AMD Ryzen 7 2700U
    GPU1: AMD Radeon RX Vega 10 (1GB shared RAM)
    GPU2: AMD Radeon RX 540 (2GB dedicated RAM)
    O/S: Windows 10 Home 2004

    I have the problem with the Desktop but not the Laptop
      My Computers
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