Pc won't boot up after windows update froze

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  1. Posts : 17,369
    Windows 11 Pro
       #21

    MoZaki89 said:
    Thank you Sir for your kindness.

    I will do the steps then contact with you again. Wish for you all the best Sir

    - - - Updated - - -

    Sir, which one is better for me ? Or anyone of them ?

    Contents

    Option One: Use Media Creation Tool to create Bootable Windows 10 USB for Legacy BIOS and UEFI


    Option Two: Use "Rufus" to create Bootable Window 10 USB for Legacy BIOS and UEFI


    Option Three: Use "Windows 7 USB/DVD Download Tool" to create Bootable Windows 10 USB for only Legacy BIOS


    Option Four: Manually create Bootable Windows 10 USB for Legacy BIOS and UEFI in Command Prompt

    - - - Updated - - -

    When I entered

    diskpart
    list disk
    list vol

    I got on

    volume 0 G DVD ROM

    Volume 1 C RAW partition 81 GB healthy

    Volume 2 E NTFS partition 152 GB healthy

    Volume 3 F NTFS partition 231 GB healthy

    Volume 4 D NTFS partition 14 GB healthy
    The RAW 81 GB C: partition bothers me. If that is really your Windows partition, then you more than likely have lost Windows. Do you have any idea what the contents of those various partitions (volumes) are?
      My Computer


  2. Posts : 9
    Windows 10
       #22

    Yes sir, before I enter

    delete partition override

    The partition which is 81 GB was normal partition,

    Wasn't the c partition which my windows was installed in

    But now I don't see it


    And if I lost the Windows, can you help me to make sure that my files in other partitions will be safe and won't be deleted?

    - - - Updated - - -

    And the partition which 81 GB was RAW before I enter delete partition override

    - - - Updated - - -

    The vol list before I enter - delete partition override - were like that

    volume 0 G DVD ROM

    Volume 1 C system rese 350 mb healthy


    Volume 2 D RAW partition 81 GB healthy


    Volume 3 E NTFS partition 152 GB healthy

    Volume F NTFS partition 231 GB healthy

    ___________

    The 81 , 152 and 231 GB are my personal files not the files of the Windows



    and this 14 GB in the new list is the USB flash drive
      My Computer


  3. Posts : 17,369
    Windows 11 Pro
       #23

    MoZaki89 said:
    Yes sir, before I enter

    delete partition override

    The partition which is 81 GB was normal partition,

    Wasn't the c partition which my windows was installed in

    But now I don't see it


    And if I lost the Windows, can you help me to make sure that my files in other partitions will be safe and won't be deleted?

    - - - Updated - - -

    And the partition which 81 GB was RAW before I enter delete partition override

    - - - Updated - - -

    The vol list before I enter - delete partition override - were like that

    volume 0 G DVD ROM

    Volume 1 C system rese 350 mb healthy


    Volume 2 D RAW partition 81 GB healthy


    Volume 3 E NTFS partition 152 GB healthy

    Volume F NTFS partition 231 GB healthy

    ___________

    The 81 , 152 and 231 GB are my personal files not the files of the Windows



    and this 14 GB in the new list is the USB flash drive
    From the above description, then, it looks like you did delete your Windows C: drive partition. Also above, the data on the 81 GB D: drive partition is probably lost. There is a chance you might be able to recover the data, but it will take special recovery software to do it.

    If you boot into Windows setup from a USB flash drive, after language, keyboard, etc., select the Custom Install Option. The next screen you will see a list of drives and partitions. I don't know how many drives you have. You should 1 drive listed with probably a 350 MB partition, followed by an unallocated space, followed by one or more other partitions. You would highlight the 350 MB partition and delete it. Then click on the unallocated space and click next to re-install windows. Do not delete any other partitions, they should still remain.

    If you have a question, you can take a photo of the screen with the lists of disks and partitions and post it here.
      My Computer


  4. Posts : 9
    Windows 10
       #24

    Sir ,

    I have 2 options now

    Upgrade install windows and keep files settings and applications


    Custom install windows only

    I chose the 2nd option?

    - - - Updated - - -

    And the 2nd option says

    If you want to make changes to partitions and drives, start the computer using the installation disc.

    What this mean ?

    - - - Updated - - -

    I'm trying to send this photo

    - - - Updated - - -

    When I clicked on custom install, I got these

    Drive 0 unallocated space total space 350 mb free space 350 mb

    Drive 0 partition 1 81 GB free space 81 GB. Primary

    Drive 0 partition 2 152 GB. Free space. 6 GB primary


    Drive 0 partition 3 231 GB free space 24 GB primary


    And when I chose the 350 mb , I see

    Refresh , new , and load driver only are active to tap on

    Delete , format and extend are not able to tap on them



    And when I chose the 81 GB , I see

    Refresh, delete , format, and load driver only active to tap on them

    New and extend no

    And following message

    Windows can't be installed on drive 0 partition 1 ( show details )


    It says windows can not be installed on this disk , the disk may fail soon. If other hard disks are available, install windows to another location.


    This message appear in partition 1, 2 and 3
      My Computer


  5. Posts : 17,369
    Windows 11 Pro
       #25

    Your best bet at this point is going to be a new drive in the computer and do a clean install of Windows 10 to it. Upgrade to SSD. Connect the new SSD only to the computer to do the clean install of Windows 10. Once that is all done and running, hold down the shift key when clicking on the icon to turn off the computer. Unplug the power supply (or turn switch off on the power supply itself). Then reconnect the old hard to the next SATA port and restart the computer. Then see what you can save off the old hard drive.
      My Computer


  6. Posts : 9
    Windows 10
       #26

    Which this mean ( the clean install of Windows 10 )

    And do you mean to get on new hard disk then install the new windows on it

    Then connect My old hard disk to my laptop and see what files I will have ?


    And BTW, I contacted with Microsoft support , and they said, I can download windows on the partition which has 81 GB and after that , I will find my personal photos and videos which were on the partition which is 81 GB will be into folder named windows.old


    I don't think it's right info ,

    What's your opinion Sir about this info ?
      My Computer


  7. Posts : 17,369
    Windows 11 Pro
       #27

    MoZaki89 said:
    Which this mean ( the clean install of Windows 10 )

    And do you mean to get on new hard disk then install the new windows on it

    Then connect My old hard disk to my laptop and see what files I will have ?


    And BTW, I contacted with Microsoft support , and they said, I can download windows on the partition which has 81 GB and after that , I will find my personal photos and videos which were on the partition which is 81 GB will be into folder named windows.old


    I don't think it's right info ,

    What's your opinion Sir about this info ?
    You can NOT install Windows to the 81 GB partition and save the information on it because it is currently RAW. You could only, possibly, install Windows and have your data saved in Windows.old if the partition was still NTFS and you could still read your data on it. With that partition as RAW, you need recovery software to attempt to recover the files there.

    And yes, I mean get a new disk and install Windows to it. Or you could try Kyhi's rescue USB flash drive and it contains recovery programs that might save the data from that 81 GB RAW partition.

    Downloads - Win14393PESE-X64 - ToolsLib
      My Computer


  8. Posts : 9
    Windows 10
       #28

    Thank you Sir for your clear info about the RAW partition.

    About Kyhi's rescue USB flash drive , if this look like steps of adding the windows files on the flash drive and plug it in my laptop? Is this able to fix the partitions including the RAW partition?

    Can I give it a try before trying to get the new hard disk? Or the best way to get new hard and windows and then connect the old hard to my laptop and see what the files I can get on from my old hard disk?
      My Computer


  9. Posts : 17,369
    Windows 11 Pro
       #29

    It's hard to say if it is time for a new disk or not. On Kyhi's Rescue Drive there should also be drive testing tools. If the drive tests OK, then if you can repair the partition, there would be no need for a new disk.
      My Computer


  10. Posts : 9
    Windows 10
       #30

    Thank you Sir, so I will download Kyhi's Rescue Drive and will plug it in my laptop and will let you know what I found. Thanks again for your very important help . God bless you 💚
      My Computer


 

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