Windows 10: Someone please help! Sister's computer is acting very strange! Solved

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  1. Posts : 950
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
       13 Aug 2015 #1

    Someone please help! Sister's computer is acting very strange!


    My sister's computer is acting very strange.

    Programs keep crashing. Also, when she right clicks on something, it sits and loads and doesn't do anything like it's not responding. Please help!
      My ComputersSystem Spec

  2.    13 Aug 2015 #2

    I had an audio issue with my PC, it drove me nuts, it started with a crackle, then no sound. I uninstalled and reinstalled drivers, still nothing. I fixed it by shutting the PC down, and turning off the PS. I still cant use the Creative control panel, but my drivers started working again, try a hard reboot. Turn it off, or unplug it, and let it set for a couple minutes. Then restart.

    Jesse Williams said: View Post
    My sister's computer is acting very strange.

    Programs keep crashing. Also, when she right clicks on something, it sits and loads and doesn't do anything like it's not responding. Please help!
      My ComputerSystem Spec


  3. Posts : 950
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter
       13 Aug 2015 #3

    Okay. I'll try that. Thank you.
      My ComputersSystem Spec


  4. Posts : 3,188
    insider build 10586.3 win10 pro 64
       13 Aug 2015 #4

    Jesse Williams said: View Post
    My sister's computer is acting very strange.

    Programs keep crashing. Also, when she right clicks on something, it sits and loads and doesn't do anything like it's not responding. Please help!
    nothing strange about any of that ,whats strange is you expect people to know why its doing it ,when you tell us nothing about your sisters computer specs ,so post as much as you can about the computer and when it started doing this ,like what major change she done just before it started acting up ,,,,,, did she scan it for viruses yet
      My ComputerSystem Spec


  5. Posts : 5,011
    Windows 10 Pro X64 15063.138
       13 Aug 2015 #5

    How did her computer run before upgrading to Windows 10?
      My ComputersSystem Spec


  6. Posts : 950
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter
       13 Aug 2015 #6

    caperjack said: View Post
    nothing strange about any of that ,whats strange is you expect people to know why its doing it ,when you tell us nothing about your sisters computer specs ,so post as much as you can about the computer and when it started doing this ,like what major change she done just before it started acting up ,,,,,, did she scan it for viruses yet
    I have her computer listed in my system specs. Its an Acer Aspire 5749 Series Laptop. Yes, I ran an antivirus scan the day before yesterday, and it detected a PUP. But, it removed it. So, I then ran a scan with MBAM and SAS and they found no threats.
      My ComputersSystem Spec


  7. Posts : 950
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter
       13 Aug 2015 #7

    Ztruker said: View Post
    How did her computer run before upgrading to Windows 10?
    She said it ran fine. But, when I would update it and make sure it runs okay, it would freeze up on me.
      My ComputersSystem Spec


  8. Posts : 5,011
    Windows 10 Pro X64 15063.138
       13 Aug 2015 #8

    I suggest trying a Clean Boot, see if it makes a difference. If yes then you need to follow the directions on how to isolate the cause:

    How to perform a clean boot in Windows
      My ComputersSystem Spec

  9.    13 Aug 2015 #9

    Ztruker said: View Post
    I suggest trying a Clean Boot, see if it makes a difference. If yes then you need to follow the directions on how to isolate the cause:

    How to perform a clean boot in Windows
    By Clean boot I assume you mean safe mode, that link is for 8 and 8.1 is not for windows 10.

    Personally I use a BCD edit to put the menu on the boot screen but this is how to get into safe mode Windows 10 Safe Mode - Start Windows 10 in - Windows 10 Forums

      My ComputerSystem Spec


  10. Posts : 5,011
    Windows 10 Pro X64 15063.138
       13 Aug 2015 #10

    No, I don't mean Safe Mode and yes, I know the link is for Win 8/8.1 but it applies to 10 as well. I couldn't find a good one for 10 so used the one I linked.

    Read the info at the link to see what I mean
      My ComputersSystem Spec


 
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