Problems downloading software in programs on Windows 10

  1. Posts : 6
    Windows 8.1

    Problems downloading software in programs on Windows 10

    Hello everyone,

    I immediately upgraded to Windows 10 the day the OS launched, and after a few days of experiencing the OS I noticed that I can't download any files from programs running on Windows 10. However I can if I use my browser (Firefox).

    For example, I have a driver updater program installed on my PC, and it says that it cannot reach the servers, and that you need an internet connection to do so (when I already have an internet connection). So I tried to download any other programs out there, but when I try to run the EXE files it would say something related to "runtime errors."

    Also, apparently my antivirus has stopped working after I upgraded to Windows 10. It's Norton 360. I've heard that there was an application to upgrade Norton to the latest program compatible to Windows 10. I've tried to upgrade it, but like what happened with the driver updater program, I can't because it says that I need an internet connection to do so.

    I hope to see a solution if there is a way to fix these errors on my PC. Feel free to ask if I am missing any other important/non-important details.
    - Scott
      My Computer

  2. Posts : 6
    Windows 8.1
    Thread Starter

    I'd hate to bump, I really do, but I still can't seem to find an answer yet.
      My Computer

  3. Posts : 287
    win 10 home

    During the Upgrade to Windows 10, Norton 360 was erased from Program Files (x86). Remnants elsewhere were left behind. Go to Norton with Firefox and grab Norton Removal Tool and the latest Norton 360. Run the first and then the second. IF you don't already have an account with Norton, be prepared to create one.

    As for the driver updater program, or any other program that did not migrate well with the Upgrade, an uninstall and reinstall should resolve the difficulties. If not, there might be compatibility issues. Check to see if a new one is on offer.
      My Computer

  4. Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
      My Computer


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