Clear things safely from Windows\Installer folder?

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  1. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #11

    Darkstrike said:
    Disk Cleanup found 233mb of things to remove. You can't tell me an OS that supposedly requires '32gb' needs an installer folder containing enough items to be over 4 times larger than the entire OS....? Because that makes absolutely no sense...not trying to be a jerk, I just can't see how that's possible. I have a Win10 desktop, same OS version, i.e. current) with way more software installed and files on the HDD than she does on her laptop and my Installer folder is only 4GB....
    Your response indicates that you don't understand how the installer folder works.

    There is more than just Windows OS info.

    I would suggest you do some research, and know what you're doing before working on someone else's system.
      My Computer


  2. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #12

    Callender said:
    In most cases if you remove the installer - uninstall will fail but simply re-installing the program allows uninstall to work.
    Which is fine...if it's your own system.

    Not so much when you're working on someone else's.
      My Computer


  3. Posts : 280
    Windows 10 Professional 64-bit
    Thread Starter
       #13

    OldNavyGuy said:
    Your response indicates that you don't understand how the installer folder works.

    There is more than just Windows OS info.

    I would suggest you do some research, and know what you're doing before working on someone else's system.
    I do understand that...but the only software installed on the system that isn't part of Win10 is Office 2010, Firefox, some Toshiba stuff that came with it from the factory, her printer drivers and Adobe Reader. I don't understand how those few things can cause 140GB of installer files and that's considered 'normal'....

    Again, I have FAR more software than that installed on my own Win10 system and the Installer folder is only 4GB. If you could logically explain to me the MASSIVE size difference and why that would be acceptable, possible and what it would've come from, I'm all ears, but I've never seen such a huge amount of data in the Installer folder in any other system I've ever worked on...

    Also, I'm the one that set up the system last year for her in the first place. It was a Win7 system upgraded to Win10. I'm the one that put her software and data back onto it when I set it up, as I've done dozens of times for other folks. There was not this much space used by the installer folder when I had given it back to her and she has installed no additional software since I gave it back to her last year. It's a 500GB drive and about 100 GB was in use in total when I had given it back to her including the OS, the few programs and her data...so where did all the other installer files come from....? Just regular Windows and Office updates...? If that was the case, why does my own PC (also running Win10 and Office 2010) not also have 140GB of installer files?

    Something has to be off somewhere...
    Last edited by Darkstrike; 13 Jul 2020 at 21:47.
      My Computers


  4. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #14

    Check the $PatchCache$ folder.

    Items in that folder can be removed.

    Everything else in the Installer folder tree should be left as is.
      My Computer


  5. Posts : 7,089
    Windows 10 Pro 64 bit
       #15

    Callender said:
    Can't say for sure. It works fine for me but I don't have MS Office or Adobe products installed and other members commented that "Patch Cleaner" (another cleanup utility) screwed up their installs.
    PatchCleaner certainly screws up Office 2010 which is why I stopped using it
      My Computers


  6. Posts : 280
    Windows 10 Professional 64-bit
    Thread Starter
       #16

    Steve C said:
    PatchCleaner certainly screws up Office 2010 which is why I stopped using it
    @OldNavyGuy - Thanks, I'll check the PatchCache folder.
    @steveC - I was going to give WICleanup a try.
      My Computers


  7. Posts : 7,089
    Windows 10 Pro 64 bit
       #17

    Darkstrike said:
    @OldNavyGuy - Thanks, I'll check the PatchCache folder.
    @steveC - I was going to give WICleanup a try.
    Please post how you fare with WICleanup
      My Computers


  8. Posts : 4,224
    Windows 10
       #18

    Looks like it, too, can have issues with MS Office:
    Clear things safely from Windows\Installer folder?-image.png
    Clear things safely from Windows\Installer folder?-image.png

    Doesn't sound like a safe bet to me.

    Here's a link to the recommended troubleshooter: https://support.microsoft.com/en-us/...led-or-removed

    HTH,
    --Ed--
    Last edited by EdTittel; 15 Jul 2020 at 12:58. Reason: Add more info & link
      My Computers


  9. Posts : 280
    Windows 10 Professional 64-bit
    Thread Starter
       #19

    Steve C said:
    Please post how you fare with WICleanup
    Seems fine? Everything still works as expected and Windows updates went through no problem!
      My Computers


  10. Posts : 5,089
    21H1 64 Bit Home
       #20

    What did it remove though in terms of space gained?
      My Computer


 

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