Right Click gets Window Installer dialog box


  1. Posts : 3
    10 32bit
       #1

    Right Click gets Window Installer dialog box


    For last few days when ever I right click in File Explorer or other instead of a menu I get a Windows dialog box "Window Installer" and message "Preparing to Install" with one option "Cancel". I am not installing. Just want right click menu. Dialog box remains and computer gives a rotating circle which locks machine for several minutes. Would appreciate any help to eliminate this. Have rebooted several times. Using Windows 10. 10.0.18363 build 18363
      My Computer


  2. Posts : 16,159
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @lhakel1,

    Welcome to TenForums!

    [1] Did this start after a WU?
    [2] Have you installed any software or drivers prior to this issue?
    [3] Have you swapped out any hardware?
    [4] Have you tried a Restore Point prior to this issue?
    [5] Have you run sfc /scannow?
    [6] Have you modified the Registry in any way?

    I hope this helps!
      My Computer


  3. Posts : 16,159
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #3

    Hello @lhakel1,

    System Specifications

    Please update your system [ hardware ] specifications => How to Fill in your System Specs at Ten Forums.
    It will help us to help you!

    Thanks.
      My Computer


  4. Posts : 3
    10 32bit
    Thread Starter
       #4

    Right click gets Window Installer (solved)


    Used ShellExView and disabled all contextmenu and restarted one at a time. The one causing my problem appears to be PDF Create 4. I have disabled the context menu for that and so far no right click problems. I have uninstalled PDF Create. I have removed all references to PDF Create in the registry. The only thing I can't do is to delete the PDF Create folders. The only file left in the folders is a zingbat font. I can't delete the font. At least I can right click without getting the error. Thanks for the help!
    Last edited by lhakel1; 14 Jul 2020 at 08:59. Reason: misspelled word
      My Computer


  5. Posts : 16,159
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #5

    Hello @lhakel1,

    lhakel1 said:
    The only thing I can't do is to delete the PDF Create folders. The only file left in the folders is a zingbat font. I can't delete the font.
    I am pleased that you have resolved the main issue!
    When you say you can't delete it, are there any error messages invoked, and if so, what are they?
      My Computer


  6. Posts : 3
    10 32bit
    Thread Starter
       #6

    Can't delete folder/files


    I usually get file in use. It was in use immediately after a reboot. Since I deleted all "PDF Create" in registry something in startup must start it. So I changed permissions and now I get "Do not have permission". I didn't change permissions for Administrator because I am administrator. So now I am trying to figure that out. I don't need the folder and since right clicking works okay I'm don't want to spend lots of time on it. Thanks for your help.
      My Computer


  7. Posts : 16,159
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #7

    Hello @lhakel1,

    have a look at this => Add, Delete, Enable, or Disable Startup Items in Windows 10
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:01.
Find Us




Windows 10 Forums