Frozen PC unusable


  1. Posts : 819
    Windows 10 Home 64-bit
       #1

    Frozen PC unusable


    I cannot use my PC. It is booting OK but nothing can be run. There is an endlessly rotating busy circle displayed whenever I click an app or other file. I have seen this before but it has ended after a short delay, this time it is unending. None of the usual fixes I have such, as Super F4, Kill It All or Explorer Restart are working. I have to close down by using power off. But on reboot it is still frozen. When it happened befor I assumed it was due to insufficient RAM being available but it happens now even when RAM usage is reported as between 50% and 70%, the usual working level.

    What is causing this and what can I do about it? I am having to send this from my Android Tablet.
      My Computer


  2. Posts : 13,947
    Windows 10 Pro X64 21H1 19043.1503
       #2

    See if you can boot to Safe Mode: How to Start Windows 10 in Safe Mode

    In Option One, Step 4, click on Startup Repair the first time, see if it fixes anything for you.
    If not, do it again only this time select Startup Settings then when it reboots, select Safe Mode with Networking.

    From there you can poke around and see what does and doesn't work.
      My Computers


  3. Posts : 819
    Windows 10 Home 64-bit
    Thread Starter
       #3

    Thanks. After entering Safe Mode I did not know what to do. I did not find Startup Repair. I ran as many things as I could and all seemed to work well. On rebooting most of the trouble I was having had gone, I can use the PC for most of what I want, though there are some glitches with such things as programs suddenly freezing or crashing. Apart from one persistent issue with Bluetooth I will wait now until the May Update arrives, in the hope it clears up the remaining issues as it has done in the past --- unlike some other users I look forward to updates, for me they often solve problems rather than create them.

    So thanks again for the reminder about Safe Mode, it has cured the immediate problem.
      My Computer


  4. Posts : 13,947
    Windows 10 Pro X64 21H1 19043.1503
       #4

    You don't actually enter Safe Mode. In Option One, Step 4, select Startup Repair instead of continuing on to get to Safe Mode.
      My Computers


 

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