Cannot boot & stuck in a Repair loop without Start-up Options


  1. Posts : 34
    Windows 10 Pro
       #1

    Cannot boot & stuck in a Repair loop without Start-up Options


    Hi. I've been busy creating new User Accounts on my Dell Precision M6400 and part of that process at the start was copying files over from one laptop (an ACER 5315) to the other using a wireless network. When I'd created the last User Account I turned off the M6400 laptop, but before I did I saw a message saying other users are using the laptop and that data could be lost. I shut down anyway, because there were no apps running on the other User Account. Now after shutdown the laptop will not boot up. Normally I would get a picture on the screen and should see my User Accounts from which the choose. But all that happens is the the system goes into a mode of "Attempting Repairs", which do not work. In fact I'm in a sort of loop with the Startup Repair facility.

    I've just noticed right now that there is a log file ( SrtTrail.txt) at a certain location. Not sure if I need that. I am wondering if my problem is a User Profile one, given the nature of what I was doing. I cannot select those advanced start-up options such as Safe Mode etc etc. When I select one, all the laptop does is go into startup repair (again), as if I'd not selected a specific start-up option. I'm stuck. Thank you for anything that helps. Rich P.S. Might be away for a week, unless I take a laptop on holiday with me.

    EDIT: I wish I could stop this Automatic Recovery process, but I'm having difficulty I may need a Command Prompt way of achieving this.
    Last edited by richard2277; 03 Jul 2020 at 13:31.
      My Computer


  2. Posts : 34
    Windows 10 Pro
    Thread Starter
       #2

    Hi. Finally fixed the boot issue. It was a combination of system drive not set active (probably), issue with BCD file and snapman.exe a file associated with Acornis True Image.
      My Computer


  3. Posts : 16,119
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #3

    Hello @richard2277,

    That's uncanny, I was going through posts that had not been answered and came across yours and I was in the process of investigating an answer for you when you posted. Very X-Files!

    richard2277 said:
    EDIT: I wish I could stop this Automatic Recovery process, but I'm having difficulty I may need a Command Prompt way of achieving this.
    Anyway, can you explain in a bit more detail what the problem is please?
      My Computer


 

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